Grand Rotana Resort & Spa Hotel

Services of Grand Rotana Resort & Spa Hotel

• Physical distancing in dining areas
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Outdoor pool (all year)
• Dry cleaning
• At least 80% of food is sourced from your region
• Smoke alarms
• Outdoor pool
• Physical distancing rules followed
• Face masks for guests available
• Pool bar
• Fitness centre
• Business centre
• Parking on site
• Swimming Pool
• Only using water-efficient showers (e.g smart showers, low-flow showerheads)
• Guest accommodation is disinfected between stays
• Free parking
• Ticket service
• Fax/photocopying
• Pool with view
• Internet services
• Air conditioning
• Invoice provided
• Screens or physical barriers placed between staff and guests in appropriate areas
• Minimarket on site
• Use of cleaning chemicals that are effective against Coronavirus
• Facilities for disabled guests
• Babysitting/child services
• First aid kit available
• Airport shuttle
• At least 80% of lighting uses energy-efficient LED bulbs
• Massage
• Property is cleaned by professional cleaning companies
• Tours and activities organized by local guides and businesses offered
• Infinity pool
• Concierge service
• Local artists are offered a platform to display their talents
• Pool/beach towels
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Themed dinner nights
• WiFi available in all areas
• WiFi
• Ironing service
• Children's playground
• Fence around pool
• Have you removed, or never offered, all plastic stirrers?
• Spa and wellness centre
• Shops on site
• Shared lounge/TV area
• Restaurant
• Luggage storage
• ATM/cash machine on site
• Children television networks
• Lift
• 24-hour front desk
• Kids' club
• Bar
• All plates, cutlery, glasses and other tableware have been sanitized
• Sun terrace
• Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
• All windows are double-glazed
• Beachfront
• Terrace
• Have you removed, or never offered, all plastic straws?
• Garden
• Live music/performance
• Table tennis
• Kids' outdoor play equipment
• Free WiFi
• Evening entertainment
• Have you removed, or never offered, all plastic cutlery and tableware?
• Key card or motion-controlled electricity for guests
• Indoor play area
• Cashless payment available
• Contactless check-in/check-out
• Guests can opt-out of daily cleaning service
• Karaoke
• Non-smoking rooms
• Water slide
• Parking
• Room service
• Security alarm
• 24-hour security
• Have you removed, or never offered, all plastic bottles for other drinks?
• Entertainment staff
• Airport shuttle (additional charge)
• Heated pool
• Thermometers for guests provided by property
• Currency exchange
• Green spaces such as gardens/rooftop gardens on the property
• CCTV in common areas
• Access to health care professionals
• Invest a percentage of revenue back into community projects or sustainability projects
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• Delivered food is securely covered
• Compensate for at least 10% of total annual carbon emissions by purchasing certified carbon offsets
• Laundry
• Guest accommodation sealed after cleaning
• Tour desk
• Snorkelling
• Sauna
• Tennis court
• Linens, towels and laundry washed in accordance with local authority guidelines
• CCTV outside property
• Barber/beauty shop
• Process in place to check health of guests
• Food can be delivered to guest accommodation
• Shuttle service (additional charge)
• Have you removed, or never offered, all plastic cups?
• Diving
• Hand sanitizer in guest accommodation and key areas
• Have you removed, or never offered, all plastic water bottles?
• Private beach area
• Staff follow all safety protocols as directed by local authorities
• Meeting/banquet facilities
• Fire extinguishers