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Information about Africana Hotel & Spa Hotel

Africana Hotel is located in Borg Al Arab and features 3 outdoor pools and a spa. It offers rooms with views of the pool, the lake and the garden. It includes several bars and a restaurant. Each air-conditioned unit at Africana features a balcony and has a flat-screen with cable TV. The suites have a living room whilst the rooms have a seating area. Free wired internet is available in the rooms and free Wi-Fi is provided in public areas. A complementary buffet breakfast is served every day at the hotel. Guests can enjoy the open buffet restaurant, offering each day a different kind of cuisine, like Italian, Oriental or Chinese. The 3 bars also offer light snacks and drinks. Guests can relax at the sauna or have a massage. The hotel also offers a programme of night shows. For guests wanting to practice sports, there is a fitness centre, a tennis court and a football field. Free private parking is also available at the Africana. Borg El Arab International Airport is a 5-minute drive away from the hotel. Alexandria’s city centre is 25 minutes by car. Borg El Arab International Stadium is 10 km away.

Please inform Africana Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Hot tub/jacuzzi is closed from Fri 31 Dec 2021 until Fri 31 Dec 2021 Please check your visa requirements before you travel.

Services of Africana Hotel & Spa Hotel

  • Restaurant
  • Meeting/banquet facilities
  • Fire extinguishers
  • Children television networks
  • VIP room facilities
  • Room service
  • Safety deposit box
  • Daily housekeeping
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Property is cleaned by professional cleaning companies
  • Special diet menus (on request)
  • Kids' club
  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • Breakfast in the room
  • Terrace
  • BBQ facilities
  • CCTV outside property
  • Table tennis
  • Entertainment staff
  • Family rooms
  • Laundry
  • Dry cleaning
  • Face masks for guests available
  • Bar
  • Newspapers
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Express check-in/check-out
  • Indoor play area
  • Invoice provided
  • Packed lunches
  • Guest accommodation sealed after cleaning
  • Hammam
  • Baby safety gates
  • Billiards
  • Shuttle service (additional charge)
  • Process in place to check health of guests
  • Barber/beauty shop
  • Pool with view
  • Non-smoking rooms
  • Swimming Pool
  • Fitness centre
  • Evening entertainment
  • CCTV in common areas
  • Tour desk
  • Business centre
  • Open-air bath
  • Allergy-free room
  • Free parking
  • Pool bar
  • Physical distancing in dining areas
  • Lockers
  • Airport shuttle (additional charge)
  • Physical distancing rules followed
  • WiFi
  • Snack bar
  • Currency exchange
  • Hand sanitizer in guest accommodation and key areas
  • Babysitting/child services
  • Gift shop
  • Soundproof rooms
  • Car hire
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Internet services
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Contactless check-in/check-out
  • Pool/beach towels
  • Pub crawls
  • ATM/cash machine on site
  • Lift
  • Designated smoking area
  • Hot tub/jacuzzi
  • Library
  • Sauna
  • Ironing service
  • Kid-friendly buffet
  • Delivered food is securely covered
  • Swimming pool toys
  • Fax/photocopying
  • Kid meals
  • Luggage storage
  • Outdoor pool (seasonal)
  • Smoke alarms
  • Sun terrace
  • Water slide
  • Free WiFi
  • Valet parking
  • Shops (on site)
  • 24-hour front desk
  • 24-hour security
  • Ticket service
  • Outdoor pool
  • Security alarm
  • Shoeshine
  • Air conditioning
  • Heating
  • Spa and wellness centre
  • Games room
  • Facilities for disabled guests
  • On-site parking
  • Public Bath
  • Massage
  • Access to health care professionals
  • Cashless payment available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Garden
  • Children's playground
  • Breakfast takeaway containers
  • Kids' outdoor play equipment
  • WiFi available in all areas
  • Concierge service
  • Private parking

Address

11 Borg El Arab Road

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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