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Information about Hotel Spa Mansion Santa Isabella

Hotel Spa Mansion Santa Isabella offers stylish accommodation in the centre of Riobamba, in an Ecuadorian colonial-style house with an indoor fountain, just 300 metres from the Cathedral of Riobamba. WiFi and parking are free. With cream-coloured walls and rustic decorated bedspreads, the rooms are styled in full 4-star fashion. There are dark wood furnishings and some rooms feature baths and hydro-massage tubs. All of them include bathrobes and there is cable TV. In the morning, guests can expect an American breakfast with coffee and regional products and at dinnertime they can treat themselves to gourmet dishes at the restaurant, or finish the day with a Pisco sour at upscale Cueva del Cura bar. Santa Isabella is 50 metres from the Central Bank Museum and offers tourist information for those willing to explore the area. The train station is 2 blocks away and shuttle services can be arranged for an extra charge.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please inform Hotel Spa Mansion Santa Isabella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

Services of Hotel Spa Mansion Santa Isabella

  • Breakfast takeaway containers
  • Guest accommodation sealed after cleaning
  • Laundry
  • Allergy-free room
  • Packed lunches
  • Heating
  • Luggage storage
  • Cycling
  • Food can be delivered to guest accommodation
  • Full body massage
  • Massage
  • Valet parking
  • Foot massage
  • Property is cleaned by professional cleaning companies
  • Physical distancing rules followed
  • Private check-in/check-out
  • Facilities for disabled guests
  • Physical distancing in dining areas
  • CCTV outside property
  • Tour or class about local culture
  • Meeting/banquet facilities
  • Fire extinguishers
  • Shuttle service (additional charge)
  • Fruits
  • Process in place to check health of guests
  • Smoke alarms
  • Spa lounge/relaxation area
  • Board games/puzzles
  • Spa and wellness centre
  • Lockers
  • Family rooms
  • Internet services
  • Tour desk
  • Non-smoking rooms
  • Terrace
  • Restaurant
  • Spa/wellness packages
  • Trouser press
  • Bar
  • Invoice provided
  • Shuttle service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Free parking
  • Ironing service
  • Face masks for guests available
  • Business centre
  • Parking
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Toilet with grab rails
  • Bike tours
  • Dry cleaning
  • Guest accommodation is disinfected between stays
  • Breakfast in the room
  • Accessible parking
  • Private parking
  • Spa facilities
  • 24-hour security
  • Karaoke
  • WiFi available in all areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Sauna
  • Cashless payment available
  • Garden
  • Use of cleaning chemicals that are effective against Coronavirus
  • Yoga classes
  • Hammam
  • Designated smoking area
  • Outdoor furniture
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • Couples massage
  • Back massage
  • Access to health care professionals
  • 24-hour front desk
  • Stand-up comedy
  • First aid kit available
  • Walking tours
  • Wine/champagne
  • Public Bath
  • Mobile app for room service
  • Staff follow all safety protocols as directed by local authorities
  • Snack bar
  • Special diet menus (on request)
  • Pub crawls
  • Delivered food is securely covered
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Steam room
  • Fax/photocopying
  • Hot tub/Jacuzzi
  • Room service
  • Head massage
  • Parking on site
  • Fitness/spa locker rooms
  • Safety deposit box
  • Security alarm
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Contactless check-in/check-out

Address

Jose Veloz 28-48 y Magdalena Davalos

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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