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Information about Carlota Sustainable Design Hotel

In Quito (Quito Historic Center)

Stay in one of 12 guestrooms featuring LED televisions. Smart televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.With a stay at Carlota Sustainable Design Hotel, you'll be centrally located in Quito, steps from Independence Square and Carondelet Palace. This 4-star hotel is 0.6 mi (1 km) from Basilica of the National Vow and 0.7 mi (1.1 km) from San Francisco Church.Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the shuttle (surcharge), which operates within 1 kilometers.Stop by Bistro for lunch, dinner, or brunch, where this restaurant specializes in regional cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.

Services of Carlota Sustainable Design Hotel

  • Tour or class about local culture
  • Physical distancing in dining areas
  • Tour desk
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • Shuttle service (additional charge)
  • Kid meals
  • Walking tours
  • Dry cleaning
  • Smoke alarms
  • Public Bath
  • Cooking class
  • Internet services
  • Packed lunches
  • Physical distancing rules followed
  • Allergy-free room
  • Fax/photocopying
  • Use of cleaning chemicals that are effective against Coronavirus
  • WiFi
  • Breakfast takeaway containers
  • Snack bar
  • Thermometers for guests provided by property
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Airport shuttle (additional charge)
  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Security alarm
  • Contactless check-in/check-out
  • Free WiFi
  • Daily housekeeping
  • Food can be delivered to guest accommodation
  • Safety deposit box
  • Delivered food is securely covered
  • Special diet menus (on request)
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Laundry
  • Staff follow all safety protocols as directed by local authorities
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Soundproof rooms
  • Non-smoking throughout
  • Terrace
  • Barber/beauty shop
  • Happy hour
  • Breakfast in the room
  • Express check-in/check-out
  • Room service
  • Non-smoking rooms
  • Bar
  • Movie nights
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Garden
  • Massage
  • Grocery deliveries
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Facilities for disabled guests
  • Concierge service
  • Private check-in/check-out
  • First aid kit available
  • WiFi available in all areas
  • Ironing service
  • Airport shuttle
  • Themed dinner nights
  • 24-hour front desk
  • Shared lounge/TV area
  • Live music/performance
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Family rooms
  • Restaurant
  • Luggage storage
  • Face masks for guests available
  • Sun terrace
  • Trouser press

Address

Benalcázar N6-26 y Mejía

Customers rating

76
31 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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