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Information about Hotel Rio Piedra

In Cuenca (Downtown Cuenca)

Stay in one of 23 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.Take advantage of the hotel's room service. A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.With a stay at Hotel Rio Piedra in Cuenca (Downtown Cuenca), you'll be steps from San Francisco Plaza Market and Convent of the Assumption. This hotel is 0.3 mi (0.5 km) from Calderon Park and 0.3 mi (0.5 km) from Sombrero Museum.

Services of Hotel Rio Piedra

  • CCTV in common areas
  • Key access
  • Security alarm
  • WiFi available in all areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Thermometers for guests provided by property
  • Guest accommodation is disinfected between stays
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • WiFi
  • Safety deposit box
  • Daily housekeeping
  • Free WiFi
  • Internet services
  • Invoice provided
  • Room service
  • Fax/photocopying
  • 24-hour security
  • Parking
  • Process in place to check health of guests
  • Tour desk
  • Public transport tickets
  • Non-smoking throughout
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing rules followed
  • Terrace
  • Physical distancing in dining areas
  • Face masks for guests available
  • Family rooms
  • Fire extinguishers
  • Shared lounge/TV area
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • 24-hour front desk
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Guest accommodation sealed after cleaning


Presidente Cordova #840 Y Luis Cordero, luis cordero

Customers rating

134 reviews by TrustYou

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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