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Information about Hotel Italia

Comfortable rooms with tasteful décor are offered just 8 blocks from Cuenca’s Cathedral. Wi-Fi is free and the bus station is 3 blocks from the hotel. Hotel Italia has rooms with carpeted floors and wood furnishings. All of them are equipped with private bathrooms and minibars. The suite offers plenty of space and a large flat-screen TV. A full buffet breakfast is served daily at the restaurant, where guests can also dine á la carte in an elegant setting. Room service is available. There is 24-hour front desk assistance.

Please inform Hotel Italia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Services of Hotel Italia

  • Shoeshine
  • Packed lunches
  • Allergy-free room
  • Private check-in/check-out
  • Pets allowed
  • Car hire
  • Airport shuttle
  • Tour or class about local culture
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Bridal suite
  • Facilities for disabled guests
  • Special diet menus (on request)
  • Parking
  • Food can be delivered to guest accommodation
  • Restaurant
  • Trouser press
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Themed dinner nights
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Process in place to check health of guests
  • Express check-in/check-out
  • WiFi
  • Happy hour
  • VIP room facilities
  • Kid-friendly buffet
  • Lift
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Children television networks
  • Physical distancing in dining areas
  • Shops (on site)
  • Non-smoking throughout
  • Babysitting/child services
  • Ticket service
  • On-site parking
  • Public Bath
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Luggage storage
  • Family rooms
  • Room service
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Business centre
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • CCTV outside property
  • Valet parking

Address

Av. España S/N

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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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