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Information about Tortuga Bay Hotel

Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily.The property is closed in September.Make yourself at home in one of the 30 guestrooms featuring microwaves and plasma televisions. Rooms have private balconies. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.When you stay at Tortuga Bay Hotel in Punta Cana, you'll be by the sea, just steps from La Cana Golf Course and Six Senses Spa. This 5-star hotel is 0.1 mi (0.1 km) from Punta Cana Beach and 1.9 mi (3.1 km) from Indigenous Eyes Ecological Park.

Services of Tortuga Bay Hotel

  • Property is cleaned with disinfectant
  • In-room accessibility (in select rooms)
  • Snorkeling nearby
  • Golf driving range on site
  • Wheelchair accessible
  • Individually-wrapped food options are available through room service
  • Free airport transportation
  • Pet max weight (per pet) in lb is 50
  • Social distancing measures are in place
  • Kayaking on site
  • Food service has been amended for enhanced safety
  • Meeting rooms
  • Free area shuttle
  • Number of spa tubs - 1
  • Babysitting or childcare (surcharge)
  • Windsurfing nearby
  • Gift shops or newsstand
  • Limo or town car service available
  • Hair salon
  • Free self parking
  • Temperature checks are available to guests
  • Steam room
  • ATM/banking
  • Number of poolside bars - 1
  • Concierge services
  • Number of outdoor pools - 1
  • Daily
  • Contactless check-out is available
  • Number of restaurants - 3
  • Number of bars/lounges - 2
  • Porter/bellhop
  • Full-service spa
  • Contactless check-in is available
  • Gap period enforced between guest stays - 24 hours
  • Golf lessons on site
  • Sailing nearby
  • Contactless food service / room service is available
  • Golf course on site
  • Garden
  • Staff wears personal protective equipment
  • Cashless transactions are available
  • Marina on site
  • No elevators
  • Pet max weight (per pet) in kg is 23
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Yoga classes/instruction on site
  • Wedding services
  • Kayaking nearby
  • Free use of nearby fitness center
  • Spa services on site
  • Commonly-touched surfaces are cleaned with disinfectant
  • Children's pool
  • Guests are provided with free hand sanitizer
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Wheelchair accessible parking
  • Bicycle rentals on site
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Horse riding/rental on site
  • Property confirms they are implementing guest safety measures
  • Laundry facilities
  • Ecotours on site
  • Free valet parking
  • Terrace
  • Free wired internet
  • Spa treatment room(s)
  • Free buffet breakfast
  • Scuba diving nearby
  • Shopping on site
  • Tours/ticket assistance
  • Health club
  • Pool umbrellas
  • Reservation might be required for some facilities onsite
  • Smoke-free property
  • Property confirms they are implementing enhanced cleaning measures
  • Free breakfast
  • Pets allowed
  • Multilingual staff
  • Luggage storage
  • Water skiing nearby
  • On private beach
  • Designer stores on site
  • Outdoor tennis courts - 8
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Golfing on site
  • 24-hour front desk
  • Sauna
  • Individually-wrapped food options are available
  • Free newspapers in lobby



Customers rating

137 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Golf Hotel
  • City Hotel
  • Romantic Hotel
  • Luxury Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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