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Information about Tortuga Bay Hotel

Near La Cana Golf Course

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.Make yourself at home in one of the 30 guestrooms featuring microwaves and plasma televisions. Rooms have private balconies. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.The property is closed in September.Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).When you stay at Tortuga Bay Hotel in Punta Cana, you'll be by the sea, just steps from Punta Cana Beach and La Cana Golf Course. This 5-star hotel is 5.5 mi (8.8 km) from Juanillo Beach and 8.8 mi (14.2 km) from Scape Park.

Services of Tortuga Bay Hotel

  • Pet maximum weight in kg is 23
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Free WiFi
  • Daily
  • Wheelchair accessible parking
  • Staff wears personal protective equipment
  • Sauna
  • Free use of nearby fitness center
  • Free valet parking
  • Staff temperature checks are conducted regularly
  • Free newspapers in lobby
  • 24-hour front desk
  • In-room accessibility
  • Free wired internet
  • No elevators
  • Hair salon
  • Free buffet breakfast
  • Number of coffee shops/cafes - 1
  • Garden
  • Cashless transactions are available
  • Marina on site
  • Wedding services
  • Guests are provided with free hand sanitizer
  • On private beach
  • Electrostatic spray is used for disinfection
  • Laundry facilities
  • Children's pool
  • Spa treatment room(s)
  • Individually-wrapped food options are available
  • Spa services on site
  • Property confirms they are implementing enhanced cleaning measures
  • Shopping on site
  • Tours/ticket assistance
  • Designer stores on site
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Free breakfast
  • Pool umbrellas
  • Terrace
  • Smoke-free property
  • Gap period enforced between guest stays - 24 hours
  • Meeting rooms
  • Individually-wrapped food options are available through room service
  • Outdoor tennis courts - 8
  • Luggage storage
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Pets allowed
  • Free airport transportation
  • Multilingual staff
  • Wheelchair accessible
  • Number of spa tubs - 1
  • Full-service spa
  • Pet maximum weight in lb is 50
  • Contactless check-out is available
  • Food service has been amended for enhanced safety
  • Porter/bellhop
  • Reservation might be required for some facilities onsite
  • Babysitting or childcare (surcharge)
  • Limo or town car service available
  • ATM/banking
  • Health club
  • Bicycle rentals on site
  • Number of poolside bars - 1
  • Social distancing measures are in place
  • Concierge services
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of restaurants - 3
  • Property confirms they are implementing guest safety measures
  • Free area shuttle
  • Contactless check-in is available
  • Golf course on site
  • Property is cleaned with disinfectant
  • Gift shops or newsstand
  • Number of bars/lounges - 2
  • Contactless food service / room service is available
  • Steam room
  • Temperature checks are available to guests
  • Free self parking
  • Number of outdoor pools - 1

Address

Higuey

Customers rating

97
147 reviews by TrustYou

Hotel badges

  • City Hotel
  • Luxury Hotel
  • Golf Hotel
  • Romantic Hotel
  • Resort Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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