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Information about Sanctuary Cap Cana by Playa Hotels & Resorts Hotel

Sanctuary Cap Cana, All-Inclusive Adult Resort in Punta Cana, is next to a golf course and within a 15-minute drive of Juanillo Beach and Punta Cana Beach. This 5-star property is 13.5 mi (21.7 km) from Downtown Punta Cana and 16 mi (25.7 km) from Palma Real Shopping Village. This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Services of Sanctuary Cap Cana by Playa Hotels & Resorts Hotel

  • Food can be delivered to guest accommodation
  • Smoke alarms
  • Shared lounge/TV area
  • Aerobics
  • Cooking class
  • Outdoor pool (all year)
  • Laundry
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Dry cleaning
  • Bike tours
  • Pool bar
  • Themed dinner nights
  • Face masks for guests available
  • Cycling
  • Process in place to check health of guests
  • Entertainment staff
  • Non-smoking throughout
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Private check-in/check-out
  • Lift
  • Special diet menus (on request)
  • Luggage storage
  • Restaurant
  • Safety deposit box
  • Car hire
  • Daily housekeeping
  • Delivered food is securely covered
  • WiFi
  • Snack bar
  • Use of cleaning chemicals that are effective against Coronavirus
  • Spa and wellness centre
  • Facilities for disabled guests
  • Table tennis
  • Concierge service
  • WiFi available in all areas
  • Shallow end
  • Parking on site
  • Security alarm
  • Massage
  • Outdoor pool
  • Garden
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • 24-hour security
  • Air conditioning
  • Heating
  • Room service
  • Fax/photocopying
  • Sauna
  • Free WiFi
  • 24-hour front desk
  • Nightclub/DJ
  • Newspapers
  • Cashless payment available
  • Golf course (within 3 km)
  • Private parking
  • Rooftop pool
  • Hot tub/Jacuzzi
  • Live music/performance
  • Pool/beach towels
  • Beachfront
  • Ironing service
  • Designated smoking area
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Diving
  • Barber/beauty shop
  • Shops on site
  • First aid kit available
  • Adult only
  • Soundproof rooms
  • Snorkelling
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Fishing
  • Hand sanitizer in guest accommodation and key areas
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Private beach area
  • Access to health care professionals
  • Meeting/banquet facilities
  • Fire extinguishers
  • Currency exchange
  • Lockers
  • Minimarket on site
  • Tour desk
  • Heated pool
  • Terrace
  • Free parking
  • Infinity pool
  • Breakfast in the room
  • Evening entertainment
  • Guest accommodation is disinfected between stays
  • Fitness centre
  • Bar
  • Invoice provided
  • Internet services
  • Non-smoking rooms
  • Parking
  • Pool with view
  • Swimming Pool

Address

Boulevard Zona Hotelera La Altagracia

Customers rating

97
1333 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Family Hotel
  • Resort Hotel
  • Wellness Hotel
  • Romantic Hotel

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PLAYA DE BAVARO

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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