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Information about Penzion Pohoda Hotel

Set in the centre of Trutnov in the Krkonose Mountains, Penzion Pohoda offers spacious accommodation with satellite TV and DVD player and tea/coffee makers. Free parking and free Wi-Fi are provided. The apartments offer well-appointed kitchens with fridges and microwaves and all accommodation units feature private bathrooms with toiletries. Some also have a hot tub. The guesthouse houses a small grocery shop for those who like to prepare their own meal. Guests can dine at the Pohoda Restaurant in the cosy basement, at the non-stop Skala bar and the café bar, which is directly connected to the Penzion Pohoda. In the summertime, guests can enjoy sitting outside.

Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Services of Penzion Pohoda Hotel

  • Vending machine (snacks)
  • At least 80% of the food provided is organic
  • Family rooms
  • Have you removed, or never offered, all plastic straws?
  • Breakfast in the room
  • Non-smoking rooms
  • Daily housekeeping
  • Special diet menus (on request)
  • Guests can opt-out of daily cleaning service
  • Restaurant
  • Fire extinguishers
  • All windows are double-glazed
  • Green spaces such as gardens/rooftop gardens on the property
  • Private check-in/check-out
  • Local artists are offered a platform to display their talents
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Kid-friendly buffet
  • Safety deposit box
  • Guest accommodation sealed after cleaning
  • Express check-in/check-out
  • Live music/performance
  • Allergy-free room
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Designated smoking area
  • Guests have the option to reuse towels
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • Parking
  • Thermometers for guests provided by property
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Bar
  • Physical distancing in dining areas
  • Invoice provided
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Free parking
  • CCTV in common areas
  • Access to health care professionals
  • Physical distancing rules followed
  • Airport shuttle (additional charge)
  • Bridal suite
  • Skiing
  • Tour desk
  • Staff follow all safety protocols as directed by local authorities
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Internet services
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Gift shop
  • Non-smoking throughout
  • Mini golf
  • Fishing
  • Soundproof rooms
  • Kid meals
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Tennis court
  • Ironing service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Compensate for at least 10% of total annual carbon emissions by purchasing certified carbon offsets
  • Face masks for guests available
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Delivered food is securely covered
  • Ski storage
  • Laundry
  • Private parking
  • Have you removed, or never offered, all plastic stirrers?
  • Cashless payment available
  • Shoeshine
  • Golf course (within 3 km)
  • Ticket service
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Contactless check-in/check-out
  • Free WiFi
  • Smoke alarms
  • ATM/cash machine on site
  • Security alarm
  • First aid kit available
  • Heating
  • Parking on site
  • Use of cleaning chemicals that are effective against Coronavirus
  • Recycling bins are available to guests and waste is recycled
  • Water sport facilities on site
  • Fax/photocopying
  • Pets allowed
  • Hiking
  • Water cooler/dispenser
  • Water park
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • At least 80% of food is sourced from your region
  • Concierge service
  • Cycling
  • Massage
  • Squash
  • WiFi
  • WiFi available in all areas
  • Bowling

Address

Horská 7

Customers rating

90
104 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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