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Information about WINDSOR Medical Complex & SPA Hotel

In Karlovy Vary (Karlovy Vary City Centre)

With a stay at WINDSOR Medical Complex & SPA Hotel in Karlovy Vary (Karlovy Vary City Centre), you'll be steps from Park Colonnade and 3 minutes by foot from Mill Colonnade. This 4-star hotel is 19.7 mi (31.8 km) from Klinovec Ski Center and 0.7 mi (1.2 km) from Elizabeth's Spa.Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Make yourself at home in one of the 36 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Services of WINDSOR Medical Complex & SPA Hotel

  • Private parking
  • Laundry
  • Golf course (within 3 km)
  • Cashless payment available
  • Evening entertainment
  • Packed lunches
  • Nightclub/DJ
  • 24-hour front desk
  • Ski storage
  • Parking on site
  • Luggage storage
  • Concierge service
  • Sauna
  • Heating
  • CCTV outside property
  • ATM/cash machine on site
  • Fax/photocopying
  • Massage
  • Hiking
  • Invoice provided
  • Bar
  • Airport shuttle
  • Dry cleaning
  • Non-smoking throughout
  • Room service
  • Parking
  • Hot spring bath
  • Safety deposit box
  • Ironing service
  • Free WiFi
  • Indoor pool (all year)
  • Breakfast in the room
  • Horse riding
  • Live music/performance
  • Hot tub/Jacuzzi
  • Daily housekeeping
  • Lockers
  • Family rooms
  • Barber/beauty shop
  • Process in place to check health of guests
  • Internet services
  • Bowling
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Tennis court
  • Canoeing
  • Lift
  • Restaurant
  • Non-smoking rooms
  • Swimming Pool
  • Currency exchange
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • WiFi
  • Thermometers for guests provided by property
  • Indoor pool
  • WiFi available in all areas
  • Airport shuttle (additional charge)
  • CCTV in common areas
  • Cycling
  • Skiing
  • Access to health care professionals
  • Spa and wellness centre
  • Tour desk
  • Smoke alarms

Address

Mlýnské nábreží 507/5

Customers rating

82
235 reviews by TrustYou

Hotel badges

  • Wellness Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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