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Information about Hotel Imperial

The Hotel IBEROSTAR Imperial is a 4 **** Hotel located in the commercial street by tradition of Santiago de Cuba: Enramadas. It belongs to the company Cubanacán and is managed by IBEROSTAR Hotels & Resorts. It is a small hotel with historical and colonial atmosphere, which allows you to welcome your guests with the familiarity they deserve. From its favorable position, it is a point of reference for those who visit the tourist pole and those who wish to feel the pulsations of city life inside the historic center. Around it converge the main architectural and historical values of the city. This hotel represents one of the most significant pieces of santiaguera architecture throughout the twentieth century.

Services of Hotel Imperial

  • Hotel safe
  • Full board without drinks
  • Laundry service
  • Early Check-in
  • Room service
  • Restaurant
  • Toiletries
  • Conference room
  • Smoke detector
  • Late Check-out
  • Wheelchair-accessible
  • Vegetarian meal
  • Breakfast served to the table
  • Bathtub
  • Hairdryer
  • Snacks
  • Breakfast
  • À la carte lunch
  • Wi-fi
  • Entertainment programme for adults
  • Minibar
  • Café
  • Early departure
  • Multilingual staff
  • 24-hour security
  • Half Board
  • Special dietary options
  • Full board
  • Identification card at arrival
  • Bar
  • Highchairs
  • Safe
  • Air conditioning in Restaurant
  • Smoking area
  • Centrally regulated air conditioning
  • Direct dial telephone
  • Gluten-free meals
  • Set menu dinner
  • LGTBIQ friendly
  • TV
  • Medical service
  • Meeting room
  • Projector
  • Bathroom
  • Currency exchange facilities
  • Mobile phone coverage
  • 24-hour reception
  • Half board without drinks
  • Banquet hall
  • Bellboy service
  • Early bird breakfast
  • Gala dinner
  • Lift access
  • Other Protocol


Enramadas Esq. Santo Tomas

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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