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Information about Paradisus Los Cayos Hotel

Paradisus Los Cayos is a modern Ultra All Inclusive ecoresort located in a beautiful natural setting on the northern coast of Cuba. Its exquisite architecture has been designed to blend in harmoniously with the coastal landscape and consists of three and four-story bungalows with spacious Junior Suites and Suites. It boasts exclusive Royal Service (adults only) and Family Concierge areas, offering special facilities and services with the highest level of personalisation and detail.The hotel has a total area of 20.9 ha. Nearby the hotel, there is a tourist village with spa, shops and entertainment for all the family.

Services of Paradisus Los Cayos Hotel

  • Bar
  • Shower
  • Snacks
  • Lift access
  • Gym
  • Terrace
  • Meliá - Stay Safe with Meliá
  • 24-hour security
  • Buffet dinner
  • Air conditioning in Restaurant
  • Entertainment programme for children
  • 24-hour reception
  • Theatre / auditorium
  • Restaurant
  • Car park
  • Diving
  • Buffet lunch
  • All inclusive
  • Beauty salon
  • Make-up mirror
  • Smoke detector
  • Hairdryer
  • Hairdressing salon
  • Breakfast buffet
  • Gala dinner
  • Sun loungers
  • 220V power supply
  • Laundry service
  • Conference room
  • Game room
  • Identification card at arrival
  • Late Check-out
  • Shop
  • Radio
  • Beach volleyball
  • Babysitting service
  • Room service
  • Satellite TV
  • Currency exchange facilities
  • Fitness
  • Projector
  • Café
  • Multilingual staff
  • Audio-visual equipment rental
  • Entertainment programme for adults
  • Poolside snack bar
  • Mobile phone coverage
  • Bathroom
  • Bellboy service
  • Wheelchair-accessible
  • Luggage room
  • All inclusive with alcoholic drinks own brands
  • Safe
  • Non-smoking area
  • Swim-up bar
  • Meeting room
  • Toiletries
  • Medical service
  • Breakfast
  • All inclusive with non-alcoholic drinks
  • Solarium
  • Secure parking
  • Kids’ club
  • Hotel safe
  • Parasols
  • Pedal boating
  • À la carte lunch
  • À la carte dinner
  • Alarm clock
  • Aerobics
  • Wi-fi
  • Business centre
  • Local and international calls


Cayo Santa Maria Km 48, Jardines Del Rey

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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