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Information about Paradisus Los Cayos Hotel

Paradisus Los Cayos is a modern Ultra All Inclusive ecoresort located in a beautiful natural setting on the northern coast of Cuba. Its exquisite architecture has been designed to blend in harmoniously with the coastal landscape and consists of three and four-story bungalows with spacious Junior Suites and Suites. It boasts exclusive Royal Service (adults only) and Family Concierge areas, offering special facilities and services with the highest level of personalisation and detail.The hotel has a total area of 20.9 ha. Nearby the hotel, there is a tourist village with spa, shops and entertainment for all the family.

Services of Paradisus Los Cayos Hotel

  • Meeting room
  • Pedal boating
  • 220V power supply
  • Kids’ club
  • Business centre
  • Medical service
  • Room service
  • Parasols
  • All inclusive with non-alcoholic drinks
  • Hotel safe
  • Non-smoking area
  • Sun loungers
  • Gala dinner
  • Secure parking
  • Mobile phone coverage
  • À la carte lunch
  • Buffet dinner
  • Bathroom
  • Restaurant
  • Swim-up bar
  • Solarium
  • Car park
  • All inclusive with alcoholic drinks own brands
  • Safe
  • Beauty salon
  • Hairdryer
  • Multilingual staff
  • Luggage room
  • Shower
  • Currency exchange facilities
  • Diving
  • Babysitting service
  • Café
  • 24-hour security
  • Lift access
  • Shop
  • Late Check-out
  • Breakfast buffet
  • Identification card at arrival
  • Game room
  • Conference room
  • Satellite TV
  • Laundry service
  • Radio
  • All inclusive
  • Toiletries
  • Breakfast
  • Hairdressing salon
  • Buffet lunch
  • Beach volleyball
  • 24-hour reception
  • Make-up mirror
  • Bellboy service
  • Air conditioning in Restaurant
  • Theatre / auditorium
  • Smoke detector
  • Entertainment programme for children
  • Wheelchair-accessible
  • Fitness
  • Snacks
  • Bar
  • Entertainment programme for adults
  • Meliá - Stay Safe with Meliá
  • Poolside snack bar
  • Alarm clock
  • Projector
  • Audio-visual equipment rental
  • Wi-fi
  • À la carte dinner
  • Terrace
  • Gym
  • Local and international calls
  • Aerobics


Cayo Santa Maria Km 48, Jardines Del Rey

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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