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Information about Melia San Carlos Hotel

Unique style, modernism and comfort in the historic heart of Cienfuegos, just a few metres from the main tourist and cultural attractions Our modern rooms provide everything you need to make the most of your stay, including different accommodation options with views of the city or beautiful inner courtyard Enjoy the elegant atmosphere in the lobby, interior patios and exclusive Roof Garden, a lounge bar with memorable views of the bay Guests can also use the services and facilities at La Unión and Jagua hotels, including a lovely swimming pool, wellness spaces and meeting and event rooms The dining-around option in Meliá hotels in Cienfuegos allows access to a wide range of dining options in buffet and à la carte restaurants, snack bars, bars and a private cellar Discover our special packages for couples, business trips and historic-heritage circuits in one of the most beautiful cities in Cuba. Ideal for learning more about the life and customs of the locals. Luxury in the Perla del Sud Live an authentic Cuban experience in this beautiful building in the historic centre of Cienfuegos, Cultural Heritage of Humanity. Inaugurated in 1925 as the city’s most important and tallest hotel, its elegant architecture, refined interiors with contemporary brushstrokes and exquisite service transport us today to a time of splendor. Design and warmth Completely renovated and extremely comfortable, the rooms at the Meliá San Carlos play with the neutral colours and the special light of the island to create a cozy, welcoming atmosphere. The lobby has an elegant decoration and eclectic style, while the beautiful interior patios breathe magic. The hotel also has bars and an excellent restaurant. A spectacular rooftop The top floor of the building hides one of its biggest surprises: the Roof Garden. A local symbol that hosts the most important events in the area and offers the best views of the city and the bay. Watching a sunset from here is simply unforgettable.

Enjoy traditional artistic gatherings accompanied by the different snacks on offer in our snack bar. Open 24 hours Requires formal dress Maximum capacity of 30 peopleA place with a long tradition among the native “cienfuegueros” for its famous artistic gatherings, our Lobby Bar invites you to live a memorable moment in the company of a classic Cuban cocktail, a glass of wine or your favorite drink thanks to a great choice of international spirits. 24-hour a la carte bar Smart dress code required With a maximum capacity for 20 people

Services of Melia San Carlos Hotel

  • 24-hour reception / front desk
  • Staff equipped with protective equipment
  • Medical service
  • Health & safety protective items
  • Wireless Internet access
  • Social distancing measures
  • Porter
  • Deep cleaning disinfection program
  • Health & safety trained staff
  • Hand sanitiser


San Carlos street, between Gacel and Horrutinier

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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