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Information about Hotel Europa

Located in Zagreb, a 10-minute drive from the train station, Hotel Europa offers a garden, shared lounge and a 24-hour reception. Ban Jelačić Square is a 15-minute drive from the property. All rooms are air-conditioned and feature satellite TV and a wardrobe. The private bathroom includes a shower and free toiletries. A breakfast is available each morning at Hotel Europa. Guests can also dine in the on-site restaurant or enjoy a drink in the bar. Additional features include free WiFi access throughout, luggage storage and free private parking on site. Zagreb City Museum is 6 km away and Zagreb Airport is 13 km from the hotel.

Please inform Hotel Europa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Services of Hotel Europa

  • Security alarm
  • Private parking
  • Wine/champagne
  • Garden
  • Cashless payment available
  • Parking
  • Express check-in/check-out
  • 24-hour front desk
  • First aid kit available
  • Designated smoking area
  • Key access
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour security
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hand sanitizer in guest accommodation and key areas
  • Soundproof rooms
  • Airport shuttle
  • Trouser press
  • Delivered food is securely covered
  • Free WiFi
  • Car hire
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shuttle service
  • Coffee house on site
  • Accessible parking
  • Ironing service
  • Airport drop off
  • Lift
  • Restaurant
  • Air conditioning
  • Fax/photocopying
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Smoke alarms
  • Grocery deliveries
  • Pets allowed
  • Facilities for disabled guests
  • WiFi available in all areas
  • Concierge service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Private check-in/check-out
  • Thermometers for guests provided by property
  • Lower bathroom sink
  • Guest accommodation is disinfected between stays
  • Food can be delivered to guest accommodation
  • Fruits
  • Luggage storage
  • Guest accommodation sealed after cleaning
  • CCTV outside property
  • Parking on site
  • Heating
  • Airport pick up
  • Packed lunches
  • Bike tours
  • Special diet menus (on request)
  • Wheelchair accessible
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Shared lounge/TV area
  • Daily housekeeping
  • Safety deposit box
  • Family rooms
  • Face masks for guests available
  • Laundry
  • Terrace
  • Process in place to check health of guests
  • Non-smoking rooms
  • Breakfast in the room
  • Free parking
  • Invoice provided
  • Internet services
  • Meeting/banquet facilities
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Bar
  • Shuttle service (additional charge)
  • Live sport events (broadcast)
  • Access to health care professionals
  • Airport shuttle (additional charge)
  • Physical distancing in dining areas
  • CCTV in common areas

Address

Zagrebačka cesta 191

Customers rating

73
413 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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