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Information about Pensión Santa Elena Hotel

Near Monteverde Orchid Garden

Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.With a stay at Pensión Santa Elena in Monteverde, you'll be in the mountains, just steps from Monteverde Orchid Garden and a 3-minute drive from Monteverde Butterfly Garden (Jardin de Mariposas). This hostal is 1.1 mi (1.7 km) from Wildlife Refuge Monteverde and 1.3 mi (2.1 km) from Children's Eternal Rain Forest Bajo del Tigre.At Pensión Santa Elena, enjoy a satisfying meal at the restaurant.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services.Make yourself at home in one of the 35 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided.

Services of Pensión Santa Elena Hotel

  • No elevators
  • Protective clothing is available to guests
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Safe-deposit box at front desk
  • In-room accessibility
  • Garden
  • Free newspapers in lobby
  • Restaurant
  • Masks are available to guests
  • Luggage storage
  • Commonly-touched surfaces are cleaned with disinfectant
  • Hiking/biking trails nearby
  • Service animals are allowed
  • Social distancing measures are in place
  • Wheelchair accessible (may have limitations)
  • Pets allowed
  • Guests are provided with free hand sanitizer
  • Staff wears personal protective equipment
  • Accessible bathroom
  • Front desk (limited hours)
  • Concierge services
  • Gap period enforced between guest stays - 72 hours
  • Property confirms they are implementing enhanced cleaning measures
  • No rollaway/extra beds available
  • Parking (limited spaces)
  • Designated smoking areas
  • Wheelchair-accessible public washroom
  • Wheelchair accessible path of travel
  • Tours/ticket assistance
  • Individually-wrapped food options are available
  • Airport transportation (surcharge)
  • Picnic area
  • Maximum number of pets per room 1
  • Individually-wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures
  • Free WiFi
  • Wheelchair-accessible registration desk
  • No cribs (infant beds) available
  • Only dogs are allowed
  • Gloves are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Roll-in shower


Santa Elena, Monteverde

Customers rating

96 reviews by TrustYou

Hotel badges

  • Hostel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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