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Information about The Springs Resort and Spa at Arenal Hotel

Near Arenal Natura Ecological Park

Grab a bite at Las Ventanas, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.Make yourself at home in one of the 74 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.Located in Monterrey, The Springs Resort and Spa at Arenal is on a river, within a 15-minute drive of Arenal Natura Ecological Park and Arenal Volcano National Park. This 5-star resort is 5.1 mi (8.1 km) from Arenal Volcano and 5.2 mi (8.4 km) from Ecoglide Arenal Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 outdoor swimming pools, hot springs, and a waterslide. This resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Monterrey? This resort has 2313 square feet (215 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Services of The Springs Resort and Spa at Arenal Hotel

  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hot spring bath
  • Thermometers for guests provided by property
  • Property is cleaned by professional cleaning companies
  • Guest accommodation is disinfected between stays
  • Massage
  • Canoeing
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Fire extinguishers
  • BBQ facilities
  • Parking on site
  • Restaurant
  • Business centre
  • Games room
  • Room service
  • Guest accommodation sealed after cleaning
  • Family rooms
  • Table tennis
  • Daily housekeeping
  • Breakfast in the room
  • Kid meals
  • Safety deposit box
  • Terrace
  • Laundry
  • Face masks for guests available
  • Non-smoking throughout
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Bar
  • Free parking
  • Horse riding
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shuttle service (additional charge)
  • Pool with view
  • Swimming Pool
  • Process in place to check health of guests
  • Non-smoking rooms
  • Food can be delivered to guest accommodation
  • Hammam
  • Darts
  • Lockers
  • Tour desk
  • Board games/puzzles
  • Fitness centre
  • Walking tours
  • CCTV in common areas
  • Access to health care professionals
  • Physical distancing rules followed
  • Pool bar
  • Physical distancing in dining areas
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • First aid kit available
  • Airport shuttle
  • Currency exchange
  • Live sport events (broadcast)
  • Billiards
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fishing
  • Designated smoking area
  • Babysitting/child services
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Staff follow all safety protocols as directed by local authorities
  • Hot tub/Jacuzzi
  • Internet services
  • Delivered food is securely covered
  • Live music/performance
  • Car hire
  • Sauna
  • Free WiFi
  • Contactless check-in/check-out
  • Indoor play area
  • Pool/beach towels
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid-friendly buffet
  • Ironing service
  • Trouser press
  • Hiking
  • Sun terrace
  • Water sport facilities on site
  • 24-hour front desk
  • Water slide
  • Lift
  • Fax/photocopying
  • Luggage storage
  • Valet parking
  • Air conditioning
  • Private parking
  • Garden
  • Spa and wellness centre
  • Cashless payment available
  • Cycling
  • Snack bar
  • Smoke alarms
  • WiFi
  • Outdoor pool
  • Concierge service
  • WiFi available in all areas

Address

Arenal, 9 Km West, and 3.5 km North of La Fortuna Centre

Customers rating

96
1404 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Family Hotel
  • Wellness Hotel

Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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