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Information about Hotel Sierra Arenal

Located 3.5 km from the slopes of the Arenal Volcano, Hotel Sierra Arenal offers tropical gardens. Rooms have furnished balconies with garden views. Each functional room at the Sierra Arenal offers free Wi-Fi, cable TV. All rooms have an en suite bathroom with a shower and towels. A free daily breakfast is included at Hotel Sierra Arenal. You can also find fast food outlets and local restaurants within a 5-minute walk, in La Fortuna town centre. Hotel Sierra Arenal offers a tour desk and free parking. Lake Arenal and the La Fortuna Waterfall are both around a 15-minute drive away, while Juan Santamaría International Airport is 2 hours’ drive away.

Services of Hotel Sierra Arenal

  • Outdoor pool (all year)
  • Swimming pool toys
  • Non-smoking throughout
  • WiFi
  • WiFi available in all areas
  • Free WiFi
  • Daily housekeeping
  • CCTV in common areas
  • Terrace
  • Tour desk
  • Garden
  • Air conditioning
  • Laundry
  • Family rooms
  • Internet services
  • Outdoor pool
  • Pool with view
  • Plunge pool
  • Parking on site
  • Private parking
  • CCTV outside property
  • Shallow end
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Swimming Pool
  • Non-smoking rooms
  • Free parking

Address

Fortuna de San Carlos, 300m, Oeste de la Iglesia Católica

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Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This Beaux Arts aparthotel also features tour/ticket assistance and a picnic area. The shuttle (surcharge) will take you to the nearby beach or shopping center.. Featured amenities include limo/town car service and lockers. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a cruise ship terminal shuttle..#Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: USD 47 per person (one-way) Late check-out is available for a fee (subject to availability, amount varies) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Guests under 25 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Parking height restrictions apply. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, cash, and mobile payments Long-term renters welcome Safety features at this property include a fire extinguisher and a smoke detector . Special instructions: The front desk is open daily from 7 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 12:00 PM. Check in to: 6:00 PM. . Check out: 11:00 AM.

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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