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Information about Terrazas de San Agustin Hotel

Offering spa facilities and a fitness centre, San Agustin Hotel boasts a terraced restaurant area with charming city views. San Agustin’s bus terminal is 5 blocks away and there is a small theatre on-site. At Terrazas de San Agustin Hotel, all rooms are equipped with flat-screen cable TVs, minibars and private bathrooms with bath tubs. Suites feature private balconies. An American breakfast with Colombian coffee and tropical fruits is served daily. Room service is available. The hotel is 5 blocks from San Agustin’s picturesque church. Parque Simon Bolivar is 4 blocks away.

Services of Terrazas de San Agustin Hotel

  • Free WiFi
  • 24-hour front desk
  • Hot tub/Jacuzzi
  • Food can be delivered to guest accommodation
  • Nightclub/DJ
  • Laundry
  • Guest accommodation sealed after cleaning
  • Contactless check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Parking on site
  • Guest accommodation is disinfected between stays
  • Dry cleaning
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Ironing service
  • Face masks for guests available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Property is cleaned by professional cleaning companies
  • Sauna
  • Non-smoking throughout
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Family rooms
  • Air conditioning
  • Restaurant
  • Breakfast in the room
  • Terrace
  • Spa and wellness centre
  • Process in place to check health of guests
  • Free parking
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Room service
  • Business centre
  • Bar
  • Parking
  • Physical distancing in dining areas
  • Non-smoking rooms
  • Fax/photocopying
  • WiFi
  • Physical distancing rules followed
  • Garden
  • Fitness centre
  • Cashless payment available

Address

Calle 6 No. 12-42

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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