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Information about Hotel Palermo Suite

Located next to the Avenida de los Estudiantes, featuring an on-site regional restaurant, Hotel Palermo Suite offers free Wi-Fi and free parking in Pasto. Valle de Atriz shopping centre is a 5-minute walk away. Providing a tranquil environment, the rooms in Palermo Suite feature private bathrooms, minibars and TVs. Guests at Hotel Palermo Suite are provided 24-hour front desk assistance and room service. Tourism information can be requested to explore the area. Hotel Palermo Suite is a 30-minute drive from Antonio Nariño Airport and a 15-minute drive from Unicentro shopping centre.

Please inform Hotel Palermo Suite in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Hotel Palermo Suite

  • Smoke alarms
  • Process in place to check health of guests
  • Express check-in/check-out
  • WiFi
  • Private check-in/check-out
  • Thermometers for guests provided by property
  • Safety deposit box
  • Access to health care professionals
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Children television networks
  • Mobile app for room service
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Face masks for guests available
  • Non-smoking throughout
  • Facilities for disabled guests
  • Gift shop
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Shared lounge/TV area
  • Restaurant
  • Luggage storage
  • Family rooms
  • Designated smoking area
  • Room service
  • Trouser press
  • Delivered food is securely covered
  • Fax/photocopying
  • Airport shuttle (additional charge)
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Business centre
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized


Calle 19A No.39-10 B/ Palermo

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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