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Information about Zana Hotel Boutique Hotel

This Cartagena de Indias Zana Hotel Boutique is located in the Cartagena historical city centre. Features include a rooftop terrace with a city view, a hot tub, and free WiFi. The Cartagena Centro de Convenciones is 550 m away. An en suite with a shower, free toiletries, and cleaning products are provided in each room. Zana Hotel Boutique extras include a safety deposit box and bed linen. The front desk is open 24 hours and an airport shuttle is offered for a fee. A tour desk, bike hire, and massage services as well as shops are offered on site. The hotel is 700 metres from Cartagena's Gold Museum and 800 metres from San Felipe de Barajas Castle. Palace of the Inquisition is 8 minutes’ drive away.

Please inform Zana Hotel Boutique in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Zana Hotel Boutique Hotel

  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Adult only
  • Non-smoking throughout
  • Fax/photocopying
  • Sun terrace
  • Shuttle service (additional charge)
  • Process in place to check health of guests
  • Air conditioning
  • Invoice provided
  • Hot tub/jacuzzi
  • Guest accommodation sealed after cleaning
  • Terrace
  • Contactless check-in/check-out
  • Free WiFi
  • Bridal suite
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Library
  • Safety deposit box
  • Face masks for guests available
  • Temporary art galleries
  • Airport shuttle
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Private check-in/check-out
  • Guest accommodation is disinfected between stays
  • Internet services
  • Fire extinguishers
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Garden
  • Non-smoking rooms
  • Vending machine (drinks)
  • Tour desk
  • WiFi available in all areas
  • Massage
  • CCTV in common areas
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus


Getsemani, calle 26 (las chancletas) No 10B-51

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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