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Information about La Serrana Hostal Spa Hotel

Located in the province of Socorro, La Serrana Hostal Spa is 300 metres from the Central Park and 3 hours’ drive from Palonegro Airport. Free WiFi access, an outdoor pool and a restaurant are featured. The rustic-style rooms feature wooden furniture and full bathrooms. Amenities such as cable TV and free toiletries are provided. A hairdryer is also included. Guests will be able to fins several restaurants within a short 5-minute walk from La Serrana Hostal Spa. The property has a sauna and an extensive garden. The friendly staff at La Serrana Hostal Spa will be able to help guests 24 hours a day in the front desk. Free parking is possible on site. San Gil is 21 km away, and can be reached in about 20 minutes by car.

Please inform La Serrana Hostal Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of La Serrana Hostal Spa Hotel

  • Sun terrace
  • Free WiFi
  • Hiking
  • Body treatments
  • Sauna
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Express check-in/check-out
  • 24-hour front desk
  • Breakfast in the room
  • Terrace
  • Designated smoking area
  • Contactless check-in/check-out
  • Family rooms
  • Live music/performance
  • Facial treatments
  • Manicure
  • Spa facilities
  • Ironing service
  • Fire extinguishers
  • Special diet menus (on request)
  • Meeting/banquet facilities
  • Hand sanitizer in guest accommodation and key areas
  • Parking garage
  • Soundproof rooms
  • Access to health care professionals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Airport shuttle
  • Parking
  • Walking tours
  • Thermometers for guests provided by property
  • Outdoor furniture
  • Staff follow all safety protocols as directed by local authorities
  • Airport pick up
  • Internet services
  • Foot massage
  • Wine/champagne
  • Back massage
  • Swimming Pool
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Key access
  • CCTV in common areas
  • Business centre
  • Picnic area
  • Non-smoking rooms
  • Free parking
  • Allergy-free room
  • Board games/puzzles
  • Tour desk
  • Open-air bath
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Spa/wellness packages
  • Neck massage
  • Airport shuttle (additional charge)
  • Wheelchair accessible
  • Pets allowed
  • Food can be delivered to guest accommodation
  • Beauty Services
  • Face masks for guests available
  • Luggage storage
  • Outdoor pool (all year)
  • Shared lounge/TV area
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Kid meals
  • Pedicure
  • Guest accommodation sealed after cleaning
  • Toilet with grab rails
  • Waxing services
  • Cooking class
  • Pub crawls
  • Body scrub
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • Private check-in/check-out
  • Swimming pool
  • Temporary art galleries
  • Coffee house on site
  • Delivered food is securely covered
  • Laundry
  • Full body massage
  • WiFi
  • Head massage
  • Restaurant
  • Snack bar
  • Daily housekeeping
  • Spa lounge/relaxation area
  • Airport drop off
  • Room service
  • Fruits
  • First aid kit available
  • Stand-up comedy
  • Games room
  • Themed dinner nights
  • Outdoor pool
  • Tour or class about local culture
  • Massage
  • Couples massage
  • Spa and wellness centre
  • Public Bath
  • Cashless payment available
  • Garden
  • Facilities for disabled guests
  • Breakfast takeaway containers
  • Body wrap
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand massage


Carrera 13 # 17-26

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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