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Information about La Esperanza Hotel

Located 500 metres from Cosmocentro Commercial Center, this eco-friendly hotel features a restaurant, a solarium, and panoramic views of the city of Cali. Free Wi-Fi is provided. The soundproofed rooms in La Esperanza Hotel feature a private bathroom, air conditioning, LCD cable TV, a seating area, and a minibar. Room service is provided. American breakfast is served daily and includes eggs, orange juice, "arepas" or bread, cheese, coffee, milk and hot chocolate. The hotel’s restaurant serves local dishes. La Esperanza Hotel is 300 metres from Tequendama Park, and Alfonso Bonilla Aragon International Airport is a 30-minute drive away. Free private parking is possible on site.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Services of La Esperanza Hotel

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Security alarm
  • WiFi available in all areas
  • Cashless payment available
  • Key access
  • Hand sanitizer in guest accommodation and key areas
  • Parking
  • 24-hour security
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Soundproof rooms
  • Free WiFi
  • Trouser press
  • Shuttle service
  • Ironing service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Process in place to check health of guests
  • Board games/puzzles
  • Non-smoking rooms
  • Tour desk
  • Breakfast in the room
  • Internet services
  • Secured parking
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Meeting/banquet facilities
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • CCTV in common areas
  • Physical distancing in dining areas
  • Heating
  • Concierge service
  • Parking on site
  • Fruits
  • Guest accommodation is disinfected between stays
  • Private check-in/check-out
  • Room service
  • Luggage storage
  • Packed lunches
  • Business centre
  • CCTV outside property
  • Special diet menus (on request)
  • Food can be delivered to guest accommodation
  • Solarium
  • Parking garage
  • Non-smoking throughout
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Daily housekeeping
  • Laundry
  • Safety deposit box
  • Terrace
  • Lift
  • Air conditioning
  • Fax/photocopying
  • Key card access
  • WiFi
  • Smoke alarms
  • Grocery deliveries
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Public Bath

Address

Calle 5A No. 40-36

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Just a 5-minute drive from Palmetto Shopping Centre in Cali, Dom Hotel Cali offers a small swimming pool and spacious rooms with free WiFi and LCD TV. Free on-site parking is available.#Extra-person charges may apply and vary depending on property policy. . Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges. . Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: COP 60000 per person (one way) Late check-out fee: COP 10000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You'll be asked to pay the following charges at the property: The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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