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Information about Hotel Palermo Plaza

Only 500 metres from Alcala Tram Station, Hotel Palermo Plaza offers rooms with free Wi-Fi and plasma TVs in Bogota. The historic city centre and Corferias Exhibition Centre are 5 km away. Bright and spacious, rooms at Hotel Palermo Plaza are decorated with parquet floors and contemporary paintings. All of them have private bathrooms. Breakfast is served daily. Dinner can be prepared upon request. Free locals calls and international call to the US and Canada can be made. The 24-hour front desk can secure airport shuttles. El Dorado Airport is 10 km away.

Please inform Hotel Palermo Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Hotel Palermo Plaza

  • Shops (on site)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Use of cleaning chemicals that are effective against Coronavirus
  • Breakfast in the room
  • Free WiFi
  • Physical distancing rules followed
  • Internet services
  • CCTV outside property
  • Private check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Allergy-free room
  • Tour desk
  • Family rooms
  • Non-smoking rooms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Ironing service
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Vending machine (drinks)
  • Snack bar
  • WiFi
  • Terrace
  • Currency exchange
  • Garden
  • Security alarm
  • Physical distancing in dining areas
  • Laundry
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Room service
  • Daily housekeeping
  • Business centre
  • Parking
  • Guest accommodation is disinfected between stays
  • Designated smoking area
  • First aid kit available
  • Fax/photocopying
  • CCTV in common areas
  • Fire extinguishers
  • Smoke alarms
  • Gift shop
  • 24-hour front desk
  • Facilities for disabled guests
  • Dry cleaning
  • Trouser press
  • Process in place to check health of guests
  • WiFi available in all areas

Address

carrera 19 no.45A-28

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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