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Information about Hotel Palermo Plaza

Only 500 metres from Alcala Tram Station, Hotel Palermo Plaza offers rooms with free Wi-Fi and plasma TVs in Bogota. The historic city centre and Corferias Exhibition Centre are 5 km away. Bright and spacious, rooms at Hotel Palermo Plaza are decorated with parquet floors and contemporary paintings. All of them have private bathrooms. Breakfast is served daily. Dinner can be prepared upon request. Free locals calls and international call to the US and Canada can be made. The 24-hour front desk can secure airport shuttles. El Dorado Airport is 10 km away.

Please inform Hotel Palermo Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Hotel Palermo Plaza

  • Shops (on site)
  • Internet services
  • Free WiFi
  • Garden
  • Snack bar
  • Vending machine (drinks)
  • Contactless check-in/check-out
  • Meeting/banquet facilities
  • WiFi available in all areas
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Non-smoking rooms
  • Gift shop
  • Family rooms
  • Breakfast in the room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tour desk
  • Dry cleaning
  • Business centre
  • Use of cleaning chemicals that are effective against Coronavirus
  • Ironing service
  • Trouser press
  • 24-hour front desk
  • Fax/photocopying
  • CCTV in common areas
  • Smoke alarms
  • Allergy-free room
  • Hand sanitizer in guest accommodation and key areas
  • Parking
  • Designated smoking area
  • Room service
  • Daily housekeeping
  • Currency exchange
  • WiFi
  • Process in place to check health of guests
  • Laundry
  • Terrace
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Facilities for disabled guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Security alarm
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Private check-in/check-out
  • Physical distancing rules followed

Address

carrera 19 no.45A-28

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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