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Information about Grand Hyatt Shenzhen Hotel

In Shenzhen (Luohu)

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has facilities measuring 29805 square feet (2769 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.Make yourself at home in one of the 471 individually decorated guestrooms, featuring iPod docking stations and minibars. Wired and wireless Internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.Located in Shenzhen (Luohu), Grand Hyatt Shenzhen is within a 5-minute drive of Luohu Port and The MixC Shopping Mall. This 5-star hotel is 1 mi (1.6 km) from Dongmen Pedestrian Street and 1.3 mi (2.1 km) from Huaqiangbei.Grab a bite at Sugar Box, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Services of Grand Hyatt Shenzhen Hotel

  • Business centre
  • Concierge service
  • CCTV outside property
  • Heating
  • Laundry
  • Guest accommodation is disinfected between stays
  • Facilities for disabled guests
  • Smoke alarms
  • Kid meals
  • Fax/photocopying
  • Room service
  • Physical distancing rules followed
  • Invoice provided
  • Physical distancing in dining areas
  • Massage
  • Free parking
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Spa and wellness centre
  • Non-smoking rooms
  • Outdoor pool
  • Swimming Pool
  • Family rooms
  • Public Bath
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Dry cleaning
  • Breakfast in the room
  • Outdoor pool (all year)
  • Sun terrace
  • Luggage storage
  • Restaurant
  • Face masks for guests available
  • Lift
  • 24-hour security
  • Evening entertainment
  • Security alarm
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • ATM/cash machine on site
  • Ironing service
  • First aid kit available
  • Hot tub/Jacuzzi
  • 24-hour front desk
  • Open-air bath
  • Bar
  • Use of cleaning chemicals that are effective against Coronavirus
  • Parking
  • Express check-in/check-out
  • Cashless payment available
  • Air conditioning
  • Fitness centre
  • Tour desk
  • Process in place to check health of guests
  • Car hire
  • Daily housekeeping
  • Happy hour
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Currency exchange
  • Safety deposit box
  • Nightclub/DJ
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • Delivered food is securely covered
  • Non-smoking throughout
  • Designated smoking area
  • Food can be delivered to guest accommodation
  • Sauna
  • Mini golf

Address

1881 Baoan Nan Road, Luohu District

Customers rating

97
2117 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Luxury Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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