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Information about Grand Hyatt Shenzhen Hotel

In Shenzhen (Luohu)

Located in Shenzhen (Luohu), Grand Hyatt Shenzhen is within a 5-minute drive of The MixC Shopping Mall and Huaqiangbei. This 5-star hotel is 1 mi (1.6 km) from Dongmen Pedestrian Street and 1.1 mi (1.8 km) from Luohu Port.Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has facilities measuring 29805 square feet (2769 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 471 individually decorated guestrooms, featuring iPod docking stations and minibars. Wired and wireless Internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.Grab a bite at The Show Kitchen, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Services of Grand Hyatt Shenzhen Hotel

  • ATM/cash machine on site
  • Designated smoking area
  • Ironing service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Parking
  • First aid kit available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Express check-in/check-out
  • Mini golf
  • Cashless payment available
  • Newspapers
  • Staff follow all safety protocols as directed by local authorities
  • 24-hour front desk
  • Hand sanitizer in guest accommodation and key areas
  • Public Bath
  • Currency exchange
  • Spa and wellness centre
  • Tour desk
  • Open-air bath
  • Outdoor pool
  • Process in place to check health of guests
  • Air conditioning
  • Fax/photocopying
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sauna
  • Safety deposit box
  • Delivered food is securely covered
  • Nightclub/DJ
  • Laundry
  • Hot tub/jacuzzi
  • Happy hour
  • Kid meals
  • Car hire
  • Daily housekeeping
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • Concierge service
  • Massage
  • Business centre
  • Heating
  • Room service
  • Shoeshine
  • Ticket service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Smoke alarms
  • Food can be delivered to guest accommodation
  • Restaurant
  • Luggage storage
  • Fire extinguishers
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Outdoor pool (all year)
  • Facilities for disabled guests
  • Free parking
  • Lift
  • Invoice provided
  • Physical distancing rules followed
  • Fitness centre
  • Lockers
  • Bar
  • Non-smoking rooms
  • Swimming Pool
  • Sun terrace
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Face masks for guests available
  • Family rooms
  • Internet services
  • Dry cleaning
  • Breakfast in the room
  • Pool/beach towels

Address

1881 Baoan Nan Road, Luohu District

Customers rating

94
2496 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Luxury Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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