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Information about Futian Shangri-La Shenzhen Hotel

Make yourself at home in one of the 528 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).With a stay at Futian Shangri-La Shenzhen in Shenzhen (Futian), you'll be within a 15-minute walk of Coco Park and Shenzhen Convention and Exhibition Center. This 5-star hotel is 1.4 mi (2.3 km) from Huaqiangbei and 5.1 mi (8.1 km) from Splendid China Folk Village.Enjoy local and international cuisine at Cafe Zen, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Services of Futian Shangri-La Shenzhen Hotel

  • Staff temperature checks are conducted regularly
  • Wheelchair-accessible pool
  • In-room accessibility
  • Free newspapers in lobby
  • Free WiFi
  • Wheelchair-accessible fitness center
  • Sauna
  • Guests must provide health documentation
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • 24-hour front desk
  • Guests must provide a negative COVID-19 test result
  • Number of coffee shops/cafes - 1
  • Minimum age for negative COVID-19 test result requirement: 1
  • Wheelchair accessible parking
  • Elevator
  • Free wired internet
  • Wedding services
  • Property does not offer onsite COVID-19 testing
  • Hair salon
  • Guests are provided with free hand sanitizer
  • Smoke-free property
  • Wheelchair-accessible registration desk
  • Laundry facilities
  • Breakfast available (surcharge)
  • Spa services on site
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available
  • Ballroom
  • Spa treatment room(s)
  • Parking (limited spaces)
  • Express check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Wheelchair-accessible on-site restaurant
  • Terrace
  • Fitness facilities
  • Property confirms they are implementing enhanced cleaning measures
  • Safe-deposit box at front desk
  • Tours/ticket assistance
  • Barbecue grill(s)
  • Pets not allowed
  • Contactless check-out is available
  • Business center
  • Banquet hall
  • Masks are available to guests
  • Luggage storage
  • Individually-wrapped food options are available for dinner
  • Multilingual staff
  • Individually-wrapped food options are available through room service
  • Full-service spa
  • Service animals not allowed
  • Accessible bathroom
  • Individually-wrapped food options are available for breakfast
  • ATM/banking
  • Electric car charging station
  • Limo or town car service available
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible spa
  • Snack bar/deli
  • Wheelchair-accessible meeting spaces/business center
  • Health club
  • Concierge services
  • Wheelchair-accessible concierge desk
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Social distancing measures are in place
  • Property confirms they are implementing guest safety measures
  • Number of restaurants - 5
  • Commonly-touched surfaces are cleaned with disinfectant
  • Babysitting or childcare (surcharge)
  • Masks are compulsory at the property
  • Porter/bellhop
  • Braille or raised signage
  • Contactless check-in is available
  • Coffee/tea in common areas
  • Temperature checks are available to guests
  • Conference space
  • Steam room
  • Airport transportation (surcharge)
  • Property is cleaned with disinfectant
  • Wheelchair-accessible public washroom
  • Dry cleaning/laundry service
  • Express check-out
  • Number of indoor pools - 1
  • Number of bars/lounges - 1
  • Gloves are available to guests
  • Free self parking


4088 Yi Tian Road, Futian District

Customers rating

7929 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Boutique Hotel
  • Luxury Hotel
  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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