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Information about Hangzhou Citynest Youth Hostel Hotel

Set 700 metres from one of the famous ten scenes of West Lake--Santai Yunshui, Hangzhou Citynest Youth Hostel offers accommodation in Xihu District. The hostel features free WiFi throughout the entire property. Hangzhou Citynest Youth Hostel is in Yuguwan Scenic Area. It takes 20 minutes walking to Sudi and 30 minutes to Leifeng Pagoda. Nansongyu Pedestrian Street can be reached within a 20 minutes’ car journey. The nearest airport is Hangzhou International Airport, which takes around 50 minutes to drive to. Hangzhou Citynest Youth Hostel offers private rooms and beds in dormitories. Tents in the yard are also available if you prefer. All rooms feature air conditioning. Certain units include a seating area to relax in after a busy day. Enjoy a cup of coffee from your terrace or balcony. You can play billiards and darts at this hostel, and bike hire is available. The hostel also offers car hire. You can enjoy your afternoon making BBQ in the yard. The 24-hour front desk offers ticketing and luggage storage service. You can have a picnic in the garden during the day, and have a drink in the onsite bar at night.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Hangzhou Citynest Youth Hostel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Services of Hangzhou Citynest Youth Hostel Hotel

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Karaoke
  • Movie nights
  • Bar
  • 24-hour front desk
  • Live music/performance
  • Newspapers
  • Free WiFi
  • Bicycle rental (additional charge)
  • Indoor play area
  • Contactless check-in/check-out
  • Terrace
  • Billiards
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Mini-market on site
  • Library
  • Family rooms
  • Designated smoking area
  • Sun terrace
  • Soundproof rooms
  • Hand sanitizer in guest accommodation and key areas
  • Special diet menus (on request)
  • Gift shop
  • Fire extinguishers
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Walking tours
  • Thermometers for guests provided by property
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Tour desk
  • Live sport events (broadcast)
  • BBQ facilities
  • Evening entertainment
  • Board games/puzzles
  • Non-smoking rooms
  • CCTV in common areas
  • Parking
  • Express check-in/check-out
  • Lockers
  • Free parking
  • Allergy-free room
  • Fax/photocopying
  • Kid meals
  • Bike tours
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Cooking class
  • Luggage storage
  • Cycling
  • Valet parking
  • Darts
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Smoke alarms
  • Aerobics
  • Pub crawls
  • Mobile app for room service
  • Tour or class about local culture
  • Process in place to check health of guests
  • CCTV outside property
  • Laundry
  • Guest accommodation sealed after cleaning
  • Non-smoking throughout
  • Delivered food is securely covered
  • Private check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Entertainment staff
  • Shared lounge/TV area
  • WiFi
  • Restaurant
  • Snack bar
  • Safety deposit box
  • Use of cleaning chemicals that are effective against Coronavirus
  • Room service
  • Daily housekeeping
  • Car hire
  • First aid kit available
  • Table tennis
  • Happy hour
  • Security alarm
  • Games room
  • Concierge service
  • Kids' outdoor play equipment
  • Ticket service
  • Themed dinner nights
  • Private parking
  • Books, DVDs, music for children
  • Access to health care professionals
  • Shops (on site)
  • Shared kitchen
  • Air conditioning
  • WiFi available in all areas
  • Grocery deliveries
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hiking
  • Cashless payment available


No. 11 Santai Yunshe, Santaishan Road, Xihu

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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