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Information about Kau Lodge Hotel

Just a 5-minute walk from the main square and in front of the Costanera, Kau Lodge offers accommodations in Puerto Natales. Free WiFi access is available. Private parking is also free. Rooms at Kau Lodge are equipped with heating and styled with rustic wood walls and natural fabrics. All 9 rooms have a private bathroom and splendid views of Canal Señoret and Ultima Esperanza fjords. A peaceful environment can be expected as none of them are equipped with TVs. The property can organise full-day excursions to Torres del Paine and surroundings as well as kayak or walking trips to Grey Lake. Guests can expect a complimentary full buffet breakfast. In addition there is a cosy coffee shop which some great coffee and there is an on-site clothing shop. Kau Lodge is only 400 metres from downtown Puerto Natales, nearby souvenir shops and cafes.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please inform Kau Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Services of Kau Lodge Hotel

  • Internet services
  • Coffee house on site
  • Public Bath
  • Tour desk
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Terrace
  • WiFi
  • Snack bar
  • Use of cleaning chemicals that are effective against Coronavirus
  • Delivered food is securely covered
  • First aid kit available
  • Non-smoking throughout
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Back massage
  • Fire extinguishers
  • Wine/champagne
  • Restaurant
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour front desk
  • Packed lunches
  • Free WiFi
  • Hand massage
  • Cashless payment available
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Hiking
  • Face masks for guests available
  • Breakfast takeaway containers
  • WiFi available in all areas
  • Full body massage
  • Physical distancing rules followed
  • Concierge service
  • Neck massage
  • Massage
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Key access
  • Bar
  • Contactless check-in/check-out
  • Fax/photocopying
  • Non-smoking rooms
  • Heating
  • Head massage
  • 24-hour security
  • Guest accommodation is disinfected between stays

Address

Pedro Montt 161

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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