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Information about Hotel Aquaterra

Conveniently located in the heart of Puerto Natales, Hotel Aquaterra offers 12 rooms only three blocks away from Last Hope Sound waterfront and two blocks from the main square. The Municipal History Museum is located nextdoor. Free WiFi access is available throughout this property. Rooms at Hotel Aquaterra are decorated with regional arts and crafts, and feature a private bathroom. Guests are served a complimentary buffet breakfast daily. Hotel Aquaterra features a 24-hour front desk, with a luggage storage service free of charge for guests. The property also features a computer with internet access, exclusively available for guest use. Guests enjoy regional specialities at Hotel Aquaterra´s restaurant and the cafeteria serves fine coffee and homemade pastries. Guests can park their vehicles free of charge in the roads surrounding the property.

Please inform Hotel Aquaterra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note this property does not feature any TV's. LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Services of Hotel Aquaterra

  • Restaurant
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Delivered food is securely covered
  • WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Public Bath
  • Board games/puzzles
  • Daily housekeeping
  • Tour desk
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • CCTV in common areas
  • Access to health care professionals
  • Heating
  • Contactless check-in/check-out
  • Guest accommodation is disinfected between stays
  • Breakfast takeaway containers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Internet services
  • 24-hour security
  • Non-smoking rooms
  • Bar
  • Smoke alarms
  • Luggage storage
  • Face masks for guests available
  • 24-hour front desk
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Laundry
  • Free WiFi
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Guest accommodation sealed after cleaning
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hand sanitizer in guest accommodation and key areas
  • CCTV outside property

Address

Bulnes 299

Customers rating

89
19 reviews by TrustYou

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