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Information about Martina de Goñi Hotel

Featuring free WiFi access and an on-site bar, Martina de Goñi offers accommodation in Pucón. A complimentary breakfast is served daily. Rooms here are all equipped with a private bathroom, a TV with cable channels, a minibar and a safety deposit box. Daily maid service is provided. At Martina de Goñi guests will find a 24-hour front desk and a gift shop. Other facilities include massage and laundry services, which are available for an extra fee. Villarrica Lake is 13 km from Martina de Goñi, while Meneteue Hot Springs is 22 km from the property. Shuttle services can be arranged with a surcharge.

Please inform Martina de Goñi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Martina de Goñi Hotel

  • Physical distancing in dining areas
  • Shuttle service (additional charge)
  • Invoice provided
  • Secured parking
  • Physical distancing rules followed
  • Free parking
  • Lift
  • Packed lunches
  • Shared lounge/TV area
  • Luggage storage
  • Non-smoking throughout
  • Food can be delivered to guest accommodation
  • Beauty Services
  • Laundry
  • Heating
  • Internet services
  • Coffee house on site
  • Parking on site
  • Delivered food is securely covered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays
  • Toilet with grab rails
  • Kid meals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Wheelchair accessible
  • Property is cleaned by professional cleaning companies
  • WiFi
  • Room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • First aid kit available
  • WiFi available in all areas
  • Private check-in/check-out
  • Snack bar
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Breakfast takeaway containers
  • Tour or class about local culture
  • Private parking
  • Concierge service
  • 24-hour front desk
  • Fruits
  • Lower bathroom sink
  • Key card access
  • Facilities for disabled guests
  • Sun terrace
  • Hiking
  • Trouser press
  • Grocery deliveries
  • Cashless payment available
  • Hot tub/Jacuzzi
  • Non-smoking rooms
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Terrace
  • Breakfast in the room
  • Happy hour
  • Airport drop off
  • 24-hour security
  • Accessible parking
  • Parking garage
  • Free WiFi
  • Horse riding
  • Safety deposit box
  • Facial treatments
  • Ironing service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Shuttle service
  • Airport pick up
  • Outdoor furniture
  • Hand sanitizer in guest accommodation and key areas
  • Meeting/banquet facilities
  • Fire extinguishers
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Key access
  • Business centre
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • CCTV outside property
  • Special diet menus (on request)
  • Fishing
  • Tour desk
  • Guest accommodation sealed after cleaning
  • Process in place to check health of guests
  • Spa/wellness packages
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Access to health care professionals
  • CCTV in common areas
  • Wine/champagne
  • Board games/puzzles
  • Back massage

Address

Colo Colo 224

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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