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Information about Bambu Lodge Hotel

Located in over 1.5 hectares of vegetation and nature, Bambu Lodge offers accommodations in Pucón. Free Wi-Fi access is available and guests are served a complimentary continental breakfast daily. There is a 150 square metres swimming pool, a gym and 2 hot tubs. Rooms at Bambu Lodge are cosy and carefully decorated. They are all fitted with a private bathroom, heating and a great garden and lake view. Bed linen and towels are provided. At Bambu Lodge guests will find large gardens, a communal terrace and are welcome to use the shared kitchen. Other facilities offered include a shared lounge, a tour desk and luggage storage. An array of activities can be enjoyed on site or in the surroundings, including horse riding, fishing and hiking. The property offers free parking. The property, which has a great view of the Villarrica Volcano, is located 5 km from Villarrica Lake and 22 km from Meneteue Hot Springs. Maquehue Airport is 81 km from the property.

Please inform Bambu Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. * This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

Services of Bambu Lodge Hotel

  • Airport pick up
  • Head massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Safety deposit box
  • Daily housekeeping
  • Fruits
  • Business centre
  • Parking garage
  • Fire extinguishers
  • Parking on site
  • Picnic area
  • Vending machine (drinks)
  • Games room
  • Back massage
  • Breakfast takeaway containers
  • Fax/photocopying
  • Steam room
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free WiFi
  • Darts
  • Spa facilities
  • Airport drop off
  • Contactless check-in/check-out
  • Table tennis
  • Temporary art galleries
  • Soundproof rooms
  • WiFi
  • Outdoor furniture
  • Hand sanitizer in guest accommodation and key areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • 24-hour security
  • Swimming Pool
  • Skiing
  • Key access
  • Tour desk
  • Children's playground
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Neck massage
  • Outdoor pool (all year)
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Free parking
  • Packed lunches
  • Indoor play area
  • Luggage storage
  • Tour or class about local culture
  • Pool with view
  • Outdoor fireplace
  • Swimming pool
  • Ironing service
  • Golf course (within 3 km)
  • Full body massage
  • Room service
  • Thermometers for guests provided by property
  • Private check-in/check-out
  • Guest accommodation is disinfected between stays
  • Canoeing
  • Fitness/spa locker rooms
  • Meeting/banquet facilities
  • Foot massage
  • Non-smoking rooms
  • Heating
  • Shared kitchen
  • Couples massage
  • Massage
  • Cycling
  • Hiking
  • Physical distancing in dining areas
  • Hot tub/Jacuzzi
  • Food can be delivered to guest accommodation
  • Guest accommodation sealed after cleaning
  • Process in place to check health of guests
  • Delivered food is securely covered
  • Coffee house on site
  • Non-smoking throughout
  • Facial treatments
  • Laundry
  • Currency exchange
  • Open-air bath
  • First aid kit available
  • Designated smoking area
  • Staff follow all safety protocols as directed by local authorities
  • Parking
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Airport shuttle
  • Internet services
  • Security alarm
  • Fitness centre
  • Garden
  • Wine/champagne
  • Cashless payment available
  • Express check-in/check-out
  • Spa and wellness centre
  • WiFi available in all areas
  • Access to health care professionals
  • Grocery deliveries
  • CCTV in common areas
  • Public Bath
  • Snack bar
  • Outdoor pool
  • Hand massage
  • Physical distancing rules followed
  • Sun terrace
  • Bar
  • Trouser press
  • Sun umbrellas
  • Beauty Services
  • Sun loungers or beach chairs
  • Horse riding
  • Fitness
  • Foot bath
  • BBQ facilities
  • Terrace
  • Shared lounge/TV area
  • Accessible parking
  • Family rooms
  • Face masks for guests available
  • Hot spring bath
  • Ski storage


Camino al Volcan, km 4.2

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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