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Information about Hotel Jardin du Gouverneur

Hotel Jardin du Gouverneur is located in Old Québec City. Free in-room WiFi is included. Guest rooms provide cable TV. Select rooms overlook the St-Lawrence River or the Governor Garden. Air conditioning is featured in all areas at Hotel Jardin du Gouverneur. A non-smoking environment is also offered. Château Frontenac, the Dufferin Terrace, Québec City Hall and the Citadelle are among attractions that are 5 to 10 minutes’ walk from this hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Jardin du Gouverneur in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Check-in is between 16:00 and 21:00. Early check in depends upon availability. Please note that the parking prices are subject to change at any time without prior notice. Guests are kindly requested to inform the hotel in advance of how many guests are staying. This can be written in the Special Requests section during the booking process. As a historic building, this hotel has no any elevator or concierge to help with luggage. You should make a special request if you need a first (ground) floor room.

Services of Hotel Jardin du Gouverneur

  • Contactless check-in/check-out
  • Non-smoking rooms
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Laundry
  • Family rooms
  • Air conditioning
  • Guest accommodation sealed after cleaning
  • Heating
  • Ironing service
  • Express check-in/check-out
  • Private check-in/check-out
  • Shared lounge/TV area
  • Cashless payment available
  • Non-smoking throughout
  • Face masks for guests available
  • Fax/photocopying
  • WiFi
  • Physical distancing rules followed
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against Coronavirus
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Internet services
  • Daily housekeeping
  • First aid kit available
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guest accommodation is disinfected between stays

Address

16 rue Mont-Carmel

Customers rating

68
390 reviews by TrustYou

Hotel badges

  • Boutique Hotel
  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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