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Information about Le Haute Ville Apartaments

Located inside the walls of Old Quebec City, this property is a 5-minute walk from shops, restaurants, and the Citadelle of Quebec. It features apartments with kitchens and flat-screen TVs. Each accommodation at Le Haute Ville is soundproof and offers a seating area with a sofa and CD player. They are equipped with cable TV and free Wi-Fi. The kitchen is complete with a full-size refrigerator, an oven, and a microwave. Cookware, dishware, and plenty of cabinet space are provided. A washer and dryer is located within the apartment building. Luggage storage and concierge services are available. The National Museum of Fine Arts of Quebec is 2 kilometers from Le Haute Ville Apartments. The Museum of Civilization is a 15-minute walk from the property.

Please inform Le Haute Ville in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of CAD 250 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Debit cards or prepaid credit cards are not accepted to guarantee a reservation. Please note that Le Haute Ville does not have a lift. Units are accessible by stairs only. Please be advised that there is a late check-out fee of CAD 50 for guests leaving after 11:00.

Services of Le Haute Ville Apartaments

  • Hand sanitizer in guest accommodation and key areas
  • Property is cleaned by professional cleaning companies
  • Cashless payment available
  • Internet services
  • Heating
  • Use of cleaning chemicals that are effective against Coronavirus
  • Invoice provided
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Express check-in/check-out
  • Family rooms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Security alarm
  • Non-smoking throughout
  • Physical distancing rules followed
  • Soundproof rooms
  • Smoke alarms
  • Non-smoking rooms
  • WiFi
  • Contactless check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • WiFi available in all areas
  • Air conditioning

Address

138 rue Sainte-Anne

Customers rating

83
381 reviews by TrustYou

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