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Information about The Charles Hotel

In Niagara-on-the-Lake (Old Town Historic District)

Free self parking is available onsite.Enjoy French cuisine at HobNob Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.With a stay at The Charles Hotel in Niagara-on-the-Lake (Old Town Historic District), you'll be steps from Niagara River Gorge and 5 minutes by foot from Royal George Theatre. This 4-star inn is 0.1 mi (0.2 km) from Lake Ontario and 0.3 mi (0.5 km) from Niagara-on-the-Lake Golf Club.Make yourself at home in one of the 12 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Services of The Charles Hotel

  • Commonly-touched surfaces are cleaned with disinfectant
  • Wheelchair accessible – no
  • Hiking/biking trails nearby
  • Guests are provided with free hand sanitizer
  • Gap period enforced between guest stays - 24 hours
  • Service animals are allowed
  • Free WiFi
  • Smoke-free property
  • Social distancing measures are in place
  • 24-hour front desk
  • Upper floors accessible by stairs only
  • Contactless check-out is available
  • Handrails in stairways
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Well-lit path to entrance
  • Adult only
  • Breakfast available (surcharge)
  • Property confirms they are implementing guest safety measures
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No elevators
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Garden
  • Pets not allowed
  • Free self parking
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Terrace

Address

209 Queen St

Customers rating

79
49 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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