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Information about Departure Bay Motel Hotel

Featuring free WiFi, Departure Bay Motel is situated in Nanaimo, 1.9 km from Nanaimo Bastion. Free private parking is available on site. All rooms are equipped with a TV with cable channels. All rooms include a private bathroom fitted with a bath. A microwave, refrigerator, and coffee maker are available in all rooms. A complimentary breakfast is available for guests on a daily basis. You will find a 24-hour front desk at the property. Newcastle Island Marine Park is 2.1 km from Departure Bay Motel, while Nanaimo Museum is 3.4 km away. The nearest airport is Nanaimo Airport, 17 km from the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Departure Bay Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the complimentary breakfast is not available on Monday or Tuesday. Please contact the property for details.

Services of Departure Bay Motel Hotel

  • Free WiFi
  • 24-hour front desk
  • Laundry
  • Face masks for guests available
  • Fax/photocopying
  • Physical distancing rules followed
  • Private parking
  • Cashless payment available
  • Free parking
  • Heating
  • Parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guest accommodation is disinfected between stays
  • BBQ facilities
  • Contactless check-in/check-out
  • Daily housekeeping
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Fire extinguishers
  • Internet services
  • Family rooms
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Non-smoking rooms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • On-site parking
  • Vending machine (snacks)
  • Private check-in/check-out
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Use of cleaning chemicals that are effective against Coronavirus
  • CCTV in common areas
  • Vending machine (drinks)
  • Process in place to check health of guests
  • Smoke alarms

Address

2011 Estevan Road

Customers rating

79
287 reviews by TrustYou

Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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