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Information about Guest House on the Mount Hotel

Located on an amazing hilltop next to the Thames River overlooking London, Ontario, this spectacular property offers relaxing green spaces, walking paths and gardens. Free Wi-Fi is available throughout the premise. Guest House on the Mount features some rooms with ensuite bathrooms and kitchenettes. Other guest rooms have access to shared bathroom facilities. Guests can make the most of the shared kitchen with a microwave, toaster, refrigerator, dishes and utensils and dining area. Complimentary coffee and tea are provided. A coin-operated laundry facility is also available. Guests can also relax in one of the shared lounge areas, which have flat-screen TVs. The University of Western Ontario, University Hospital and several dining, shopping and entertainment opportunities are located within walking distance from the Guest House. Activities such as cycling, walking and golf are also available in the London area.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. Please note that this property is alcohol-free and no alcohol is permitted on the premises. Please note that rooms and suites with shared bathroom and kitchen facilities are not suitable for guests in quarantine.

Services of Guest House on the Mount Hotel

  • Board games/puzzles
  • Smoke alarms
  • Garden
  • Express check-in/check-out
  • WiFi
  • Private check-in/check-out
  • Lift
  • Thermometers for guests provided by property
  • Access to health care professionals
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Vending machine (drinks)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Vending machine (snacks)
  • Contactless check-in/check-out
  • Children television networks
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • Invoice provided
  • Facilities for disabled guests
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Shared lounge/TV area
  • Luggage storage
  • Family rooms
  • Designated smoking area
  • Cycling
  • Delivered food is securely covered
  • Shared kitchen
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Chapel/shrine
  • Non-smoking rooms
  • Books, DVDs, music for children
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • Hiking
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

1480 Richmond Street (Ignatia Hall - 2nd Floor)

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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