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Information about Mount Royal Hotel

Near Mount Norquay Ski Resort

With a stay at Mount Royal Hotel, you'll be centrally located in Banff, within a 5-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This ski hotel is 0.7 mi (1 km) from Banff Centre for Arts and Creativity and 2.7 mi (4.4 km) from Upper Hot Springs.The following facilities or services will be unavailable from March 8 2021 to March 19 2021 (dates subject to change): BreakfastDining venue(s)Enjoy a satisfying meal at Tony Romas serving guests of Mount Royal Hotel. Quench your thirst with your favorite drink at the bar/lounge.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional amenities at this hotel include ski storage, gift shops/newsstands, and wedding services. The ski shuttle (surcharge) makes getting to the slopes a breeze.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.Stay in one of 133 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Services of Mount Royal Hotel

  • Heating
  • Parking
  • Books, DVDs, music for children
  • Board games/puzzles
  • 24-hour front desk
  • Terrace
  • Golf course (within 3 km)
  • WiFi
  • Safety deposit box
  • Gift shop
  • Laundry
  • Hiking
  • Dry cleaning
  • Business centre
  • Allergy-free room
  • Physical distancing in dining areas
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Airport shuttle
  • Horse riding
  • Shared lounge/TV area
  • Smoke alarms
  • Non-smoking rooms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tour desk
  • Hand sanitizer in guest accommodation and key areas
  • Fax/photocopying
  • Cashless payment available
  • CCTV in common areas
  • Room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Mini-market on site
  • Skiing
  • Staff follow all safety protocols as directed by local authorities
  • ATM/cash machine on site
  • Internet services
  • WiFi available in all areas
  • Cycling
  • Lift
  • Restaurant
  • Airport shuttle (additional charge)
  • Canoeing
  • Non-smoking throughout
  • Security alarm
  • Guest accommodation sealed after cleaning
  • Concierge service
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Air conditioning
  • Children television networks
  • Ticket service
  • Process in place to check health of guests
  • Ski storage
  • Luggage storage
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • Bar
  • CCTV outside property
  • Fishing
  • Library
  • Physical distancing rules followed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Facilities for disabled guests
  • Designated smoking area
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Free WiFi

Address

138 Banff Avenue

Customers rating

88
2381 reviews by TrustYou

Hotel badges

  • Wellness Hotel

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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