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Information about Palace Gate Hotel & Residence Hotel

Featuring an indoor swimming pool, Palace Gate Hotel & Apartments offers accommodation within a 700-metre walk from Independence Monument, Wat Botum Park and the Royal Palace. Free WiFi is available throughout the property. It is 850 metres to Chaktomouk Conference Hall 2, while Wat Phnom and Central Market are 2.2 km away. The nearest airport, Phnom Penh International Airport is 11.1 km from the property. Airport transfers are available at an additional charge. Offering city views from the balcony, contemporary-style air-conditioned apartments are fitted with an in-room safe, a sofa and a flat-screen cable TV. The kitchen is equipped with a fridge, stove and minibar. Shower facility, hairdryer, slippers and free bath amenities are provided in the en suite bathrooms. Guests can approach the 24-hour front desk for luggage storage, tour arrangements, ticketing and concierge services. Alternatively, guests may exercise at the fitness centre. Coriander Restaurant serves up a variety of Asian and European delights prepared by their in-house chef. Breakfast selections include freshly-made bread and croissants imported from France.

Services of Palace Gate Hotel & Residence Hotel

  • Massage
  • Luggage storage
  • Indoor pool (all year)
  • Physical distancing rules followed
  • Private check-in/check-out
  • Use of cleaning chemicals that are effective against Coronavirus
  • Free WiFi
  • Pool/beach towels
  • Lockers
  • Property is cleaned by professional cleaning companies
  • Delivered food is securely covered
  • Smoke alarms
  • Free parking
  • Dry cleaning
  • 24-hour front desk
  • Ticket service
  • WiFi available in all areas
  • Salt-water pool
  • Room service
  • Daily housekeeping
  • Parking
  • Cashless payment available
  • Newspapers
  • Access to health care professionals
  • Ironing service
  • On-site parking
  • 24-hour security
  • Fax/photocopying
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Food can be delivered to guest accommodation
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Air conditioning
  • Contactless check-in/check-out
  • Express check-in/check-out
  • WiFi
  • Cooking class
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Special diet menus (on request)
  • Lift
  • Shuttle service (additional charge)
  • VIP room facilities
  • Restaurant
  • Fitness centre
  • Internet services
  • CCTV outside property
  • Heated pool
  • Fire extinguishers
  • Soundproof rooms
  • Swimming Pool
  • Process in place to check health of guests
  • Babysitting/child services
  • Safety deposit box
  • Hand sanitizer in guest accommodation and key areas
  • Bridal suite
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Security alarm
  • Tour desk
  • Family rooms
  • Private parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Concierge service
  • Indoor pool
  • Currency exchange
  • Tour or class about local culture
  • Laundry

Address

#10B, Sreet. 264, Royal Palace Area

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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