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Information about Royal Palace Helena Sands Hotel

Near Action Aquapark

Enjoy international cuisine at Restaurant Poseidon, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an attached winery and a health club. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.With a stay at Royal Palace Helena Sands in Sunny Beach, you'll be by the sea, a 3-minute walk from Sunny Beach and a 3-minute drive from Action Aquapark. This 5-star hotel is 6.6 mi (10.7 km) from Aqua Paradise and 1.5 mi (2.5 km) from The Bridge - Sunny Beach.Make yourself at home in one of the 167 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Services of Royal Palace Helena Sands Hotel

  • Luggage storage
  • Snack bar/deli
  • Computer station
  • Airport transportation (surcharge)
  • Garden
  • Business center
  • Property is cleaned with disinfectant
  • Wedding services
  • Swimming pool
  • Number of meeting rooms - 2
  • Winery attached
  • Spa tub
  • Indoor pool
  • Shopping on site
  • Number of restaurants - 3
  • Staff wears personal protective equipment
  • ATM/banking
  • Beach umbrellas
  • Hair salon
  • Shield between guests and staff in main contact areas
  • Children's club (free)
  • Bar/lounge
  • Parking (limited spaces)
  • Concierge services
  • Roll-in shower
  • Property confirms they are implementing enhanced cleaning measures
  • Free WiFi
  • Health club
  • Television in common areas
  • Multilingual staff
  • Arcade/game room
  • Smoke-free property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Dry cleaning/laundry service
  • Barbecue grill(s)
  • Pets not allowed
  • Wheelchair accessible – no
  • In-room accessibility
  • Guests are provided with free hand sanitizer
  • Library
  • Conference space
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Elevator
  • Full-service spa
  • Terrace
  • Water dispenser
  • Reception hall
  • Spa treatment room(s)
  • Coffee shop or café
  • Free reception
  • Children's pool
  • Property confirms they are implementing guest safety measures
  • 24-hour front desk
  • Staff temperature checks are conducted regularly
  • Free breakfast
  • 24-hour fitness facilities
  • Spa services on site
  • Turkish bath/Hammam
  • Accessible bathroom
  • Service animals not allowed
  • Social distancing measures are in place
  • Temperature checks are available to guests
  • Tours/ticket assistance
  • Outdoor pool
  • On private beach
  • Coffee/tea in common areas
  • Beach sun loungers
  • Laundry facilities


Sunny Beach

Customers rating

779 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Beach Hotel
  • Family Hotel
  • Romantic Hotel
  • Luxury Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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