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Information about Contessa Hotel

Shumen’s Contessa Hotel enjoys peaceful surroundings just a 3-minute walk from Shumen city centre. The property has a garden and restaurant which serves Bulgarian cuisine. Wi-Fi and private parking are available free of charge. All units have air conditioning, cable TV, a private bathroom and minibar. Some have a kitchenette and a separate bedroom and living room with a sofa bed. Several bathrooms have a hydro-massage bath. The local tennis courts can both be reached on foot in 3 minutes from Contessa Hotel. Restaurants, shops, cafes and bars can be visited in the centre. The central train and bus station are a 7-minute walk away. Airport transfers can be arranged upon request.

Services of Contessa Hotel

  • Designated smoking area
  • WiFi available in all areas
  • Private check-in/check-out
  • Parking on site
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Contactless check-in/check-out
  • Guest accommodation is disinfected between stays
  • WiFi
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Facilities for disabled guests
  • Laundry
  • CCTV in common areas
  • Ironing service
  • Smoke alarms
  • Food can be delivered to guest accommodation
  • 24-hour front desk
  • Delivered food is securely covered
  • Shuttle service (additional charge)
  • Currency exchange
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Meeting/banquet facilities
  • Special diet menus (on request)
  • Fire extinguishers
  • Restaurant
  • Staff follow all safety protocols as directed by local authorities
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • Lift
  • Free parking
  • Breakfast in the room
  • Non-smoking throughout
  • Tour desk
  • Dry cleaning
  • Physical distancing rules followed
  • Family rooms
  • Face masks for guests available
  • Physical distancing in dining areas
  • Car hire
  • Daily housekeeping
  • Packed lunches
  • Free WiFi
  • Express check-in/check-out
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hot tub/Jacuzzi
  • Cashless payment available
  • Kid meals
  • Lockers
  • Breakfast takeaway containers
  • Garden
  • Grocery deliveries
  • Air conditioning
  • Bar
  • Security alarm
  • Airport shuttle
  • Non-smoking rooms
  • Internet services
  • Invoice provided
  • Fax/photocopying
  • Room service
  • Heating
  • Parking
  • 24-hour security

Address

Cehrnorizets Hrabur Str 4

Customers rating

93
245 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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