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Information about Hotel Anna Palace

Situated close to the Danube and offering panoramic river views from its terraces, the Hotel Anna Palace features air-conditioned rooms with free Wi-Fi. Traditional Bulgarian and international cuisine is served in the restaurant and the lobby bar is a cosy place to enjoy your favourite drink. The Anna Palace hotel has its own car park, which is available free of charge.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Room rates on 31 December include a gala dinner. Extra guests will be charged separately.

Services of Hotel Anna Palace

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Cashless payment available
  • Designated smoking area
  • Parking
  • Heating
  • Safety deposit box
  • Terrace
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour front desk
  • Newspapers
  • Process in place to check health of guests
  • Dry cleaning
  • Air conditioning
  • Bridal suite
  • Trouser press
  • Guest accommodation sealed after cleaning
  • Family rooms
  • Non-smoking rooms
  • Fire extinguishers
  • Private parking
  • Gift shop
  • CCTV in common areas
  • Laundry
  • Airport shuttle (additional charge)
  • Free parking
  • Contactless check-in/check-out
  • Smoke alarms
  • Meeting/banquet facilities
  • WiFi
  • Car hire
  • Fax/photocopying
  • Pets allowed
  • On-site parking
  • Breakfast in the room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hiking
  • Shuttle service (additional charge)
  • Ironing service
  • Room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Tour desk
  • Lift
  • Internet services
  • Restaurant
  • Luggage storage
  • Staff follow all safety protocols as directed by local authorities
  • VIP room facilities
  • Packed lunches
  • Garden
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Airport shuttle
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bicycle rental (additional charge)
  • Physical distancing rules followed
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Bar
  • Daily housekeeping
  • Shoeshine
  • Access to health care professionals

Address

4 Kniajeska Str.

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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