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Information about Terra Complex Hotel

Easy access to snowboarding

Enjoy a meal at Terra Bar and dinner, or stay in and take advantage of the hotel's room service (during limited hours).Make yourself at home in one of the 146 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, ski storage, and a picnic area. The complimentary ski shuttle makes getting to the slopes a breeze.With a stay at Terra Complex in Razlog, you'll be next to a golf course, and 8.1 mi (13.1 km) from Bansko Ski Resort and 11.4 mi (18.4 km) from Dobrinishte Ski Resort.The following facilities or services will be unavailable from January 1 2022 to June 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesFeatured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in Razlog? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Services of Terra Complex Hotel

  • Walking tours
  • Fitness centre
  • Internet services
  • Delivered food is securely covered
  • Spa and wellness centre
  • Skiing
  • Car hire
  • Mobile app for room service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Non-smoking throughout
  • Ski equipment hire on site
  • First aid kit available
  • Food can be delivered to guest accommodation
  • Luggage storage
  • ATM/cash machine on site
  • Staff follow all safety protocols as directed by local authorities
  • Fishing
  • Hand sanitizer in guest accommodation and key areas
  • Lift
  • Ski storage
  • Golf course (within 3 km)
  • Indoor play area
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Billiards
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • Ironing service
  • Face masks for guests available
  • Ski school
  • Indoor pool (all year)
  • Bike tours
  • Airport shuttle
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Bar
  • Invoice provided
  • Physical distancing rules followed
  • Packed lunches
  • Parking
  • Non-smoking rooms
  • Shuttle service (free)
  • Free parking
  • Swimming Pool
  • Happy hour
  • Family rooms
  • Safety deposit box
  • Horse riding
  • Terrace
  • Daily housekeeping
  • Table tennis
  • Solarium
  • Thermometers for guests provided by property
  • Indoor pool
  • CCTV outside property
  • Restaurant
  • Meeting/banquet facilities
  • Fire extinguishers
  • Hammam
  • Sauna
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Children's playground
  • Garden
  • Laundry
  • Cashless payment available
  • 24-hour front desk
  • Concierge service
  • Kid-friendly buffet
  • Smoke alarms
  • Cycling
  • Free WiFi
  • Kid meals
  • Hot tub/Jacuzzi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Babysitting/child services
  • Room service
  • Hiking
  • WiFi
  • WiFi available in all areas
  • Snack bar
  • Parking on site
  • Heating
  • Massage
  • 24-hour security
  • Fax/photocopying
  • Games room

Address

k.k. Pirin, Kulinoto Street 5

Customers rating

86
324 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Family Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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