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Information about Terra Complex Hotel

Easy access to snowboarding

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in Razlog? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Enjoy a meal at Terra Bar and dinner, or stay in and take advantage of the hotel's room service (during limited hours).With a stay at Terra Complex in Razlog, you'll be next to a golf course, and 8.1 mi (13.1 km) from Bansko Ski Resort and 11.4 mi (18.4 km) from Dobrinishte Ski Resort.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, ski storage, and a picnic area. The complimentary ski shuttle makes getting to the slopes a breeze.Make yourself at home in one of the 146 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Services of Terra Complex Hotel

  • Laundry
  • Ski storage
  • Packed lunches
  • Heating
  • Ski school
  • Cycling
  • Guest accommodation is disinfected between stays
  • Kid meals
  • Bike tours
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Room service
  • Fax/photocopying
  • Free parking
  • Games room
  • Massage
  • Family rooms
  • Terrace
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Skiing
  • Horse riding
  • Spa and wellness centre
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Face masks for guests available
  • ATM/cash machine on site
  • Luggage storage
  • Lift
  • Restaurant
  • Sun terrace
  • Garden
  • Hot tub/jacuzzi
  • Golf course (within 3 km)
  • Billiards
  • Children's playground
  • 24-hour front desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Ironing service
  • Indoor play area
  • Free WiFi
  • Bar
  • Airport shuttle
  • Use of cleaning chemicals that are effective against Coronavirus
  • Babysitting/child services
  • WiFi
  • Parking
  • Ski equipment hire (on site)
  • WiFi available in all areas
  • Snack bar
  • Non-smoking rooms
  • On-site parking
  • Cashless payment available
  • Hiking
  • Shuttle service (free)
  • Happy hour
  • Fitness centre
  • Delivered food is securely covered
  • Safety deposit box
  • Table tennis
  • Walking tours
  • Mobile app for room service
  • Car hire
  • Daily housekeeping
  • Non-smoking throughout
  • Solarium
  • Hammam
  • Meeting/banquet facilities
  • Kid-friendly buffet
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Sauna
  • Fishing
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

k.k. Pirin, Kulinoto Street 5

Customers rating

86
470 reviews by TrustYou

Hotel badges

  • Golf Hotel
  • Wellness Hotel

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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