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Information about Balkan Jewel Resort & Chalets Apartaments

This idyllic 4 star resort is located in the heart of the beautiful Razlog valley. It is ideally situated for access to Bansko, Bulgaria's largest ski resort and the exclusive Pirin Golf Course. The spacious studios, 1 bedroom and 2 bedroom apartments feature underfloor heating, most with a cosy fireplace, fitted kitchen and flat screen TV. We also offer delux 3 bedrooms mountain view chalets which are situated approx 400m away from the resort these sleep upto 8 people The newly extended restaurant offers panoramic mountain views and a delicious selection of local and international cuisine. The cosy bar is ideal for relaxing after a day on the piste. The property includes a FREE new indoor swimming pool, fitness centre and spa with saunas, steam rooms and whirlpool. There is a games room with air hockey and pool table and indoor and outdoor play areas and a FREE kids programme. There is an outdoor swimming pool and gardens with spectacular views of the mountains and the golf course. Free Wi-Fi is available throughout the property. There is also FREE use of handy conference facilities for business travellers which are suitable for groups upto 200 people when they have booked accomodation. We also offer a free event management service for your special events or group bookings and a private dining area for groups of upto 40 people.

Services of Balkan Jewel Resort & Chalets Apartaments

  • Shoeshine
  • Chocolate or cookies
  • Fitness
  • Thermometers for guests provided by property
  • Lower bathroom sink
  • Steam room
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Vending machine (drinks)
  • Tour desk
  • Breakfast options
  • Fire extinguishers
  • Shuttle service (free)
  • Meeting/banquet facilities
  • Facial treatments
  • Daily housekeeping
  • On-site coffee house
  • 24-hour security
  • Wine/champagne
  • Heating
  • Accessible parking
  • Facilities for disabled guests
  • Walking tours
  • Full body massage
  • Tickets to attractions or shows
  • Foot massage
  • Hammam
  • Food can be delivered to guest accommodation
  • Designated smoking area
  • Cycling
  • Delivered food is securely covered
  • Entertainment staff
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Back massage
  • Golf course (within 3 km)
  • Themed dinner nights
  • Books, DVDs, music for children
  • Spa Facilities
  • Cashless payment available
  • First aid kit available
  • Games room
  • Outdoor furniture
  • Smoke alarms
  • Process in place to check health of guests
  • Garden
  • Parking garage
  • Airport pick up
  • Lift
  • Sun umbrellas
  • Fitness centre
  • Safety deposit box
  • Street parking
  • Kids' club
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Children television networks
  • Indoor play area
  • Fitness/spa locker rooms
  • Body Treatments
  • Secured parking
  • Horse riding
  • Outdoor pool (seasonal)
  • Babysitting/child services
  • Staff follow all safety protocols as directed by local authorities
  • Snack bar
  • Canoeing
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Key access
  • Evening entertainment
  • Swimming Pool
  • Skiing
  • Fruits
  • Hand massage
  • Shuttle service
  • Board games/puzzles
  • Breakfast in the room
  • Kids' pool
  • Library
  • Packed lunches
  • Spa/wellness packages
  • Tour or class about local culture
  • Beauty Services
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • Wheelchair accessible
  • CCTV in common areas
  • Vending machine (snacks)
  • Live music/performance
  • Ski storage
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Airport drop off
  • Special diet menus (on request)
  • Invoices
  • Indoor pool (all year)
  • Restaurant
  • Sauna
  • Swimming pool
  • Bottle of water
  • Movie nights
  • Kid meals
  • Ironing service
  • Breakfast takeaway containers
  • Laundry
  • Terrace
  • Physical distancing rules followed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Billiards
  • Outdoor pool
  • Dry cleaning
  • VIP room facilities
  • Body scrub
  • Kid-friendly buffet
  • Spa lounge/relaxation area
  • Indoor pool
  • Bar
  • Massage
  • Ski equipment hire (on site)
  • Hot tub/jacuzzi
  • Physical distancing in dining areas
  • Live sport events (broadcast)
  • Face masks for guests available
  • Body wrap
  • Solarium
  • Non-smoking throughout
  • Fishing
  • Ski school
  • Couples massage
  • Children's playground
  • Higher level toilet
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Kids' outdoor play equipment
  • Room service
  • Table tennis
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • Hiking
  • Neck massage
  • Head massage

Address

Betolovoto Area (between Razlog and Bansko)

Customers rating

82
1453 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Wellness Hotel

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Ideal for a ski, golf, spa or relaxation break, this hotel is located in Razlog Valley at the foothills of the Pirin Mountains, just 10 minutes from the world famous ski resort of Bansko. With uninterrupted views over the Ian Woosnam golf course, the picturesque panorama from the resort is simply breathtaking. Whether clients are looking for skiing, golfing, a Wellness Break, adrenaline activities, relaxing walks or culture trips they will always be glad to chose the coziness of this family friendly hotel to come back to. Classical restaurant, lobby bar, Spa centre, 20m heated indoor pool, children's playroom are all at clients' disposal during their stay. The hotel has four detached buildings offering double rooms and apartments with one, two, and three bedrooms. The Deluxe units are located in the main building "Pirin" which houses all the hotel facilities, too, while the Standard units are located in the annex buildings, which are in very close proximity, but with no indoor connection with the main one. IMPORTANT: The guests who book accommodation in the Annex buildings can use for free the SPA facilities in the main building. The Main building, where the SPA center, restaurant, bar and kids playroom are, is located just 30m from the Annex building. There are no facilities in the Annex building. Apartments offer spacious living rooms, kitchenettes (in the annex buildings only), spacious bedrooms with two single or adjoined beds and bathrooms, and a balcony. The kitchens in each of the standard apartments are fully equipped with a washing machine, fridge, built-in oven, ceramic cover hotplates, Lavazza coffee machine, so that you can enjoy the feeling of a home away from home on holiday. Cooking is only possible in the Annex building. WiFi internet, cable TV, telephone and all the comforts you need to make your stay more enjoyable are also at your disposal.

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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