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Information about Laplandia Hotel

Facilities and services include restaurant, safe (at reception/extra charge), gym (extra charge), spa (extra charge), elevator and 24-hour reception. Apartments feature telephone, TV, wireless Internet access (extra charge), kitchenette, coffee/tea maker, microwave, fridge, balcony/terrace and bathroom. Address: Pamporovo resort, 4870 Pamporovo, Bulgaria.

Services of Laplandia Hotel

  • Terrace
  • Fitness centre
  • Family rooms
  • Internet services
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Skiing
  • Table tennis
  • Ski-to-door access
  • Spa and wellness centre
  • Daily housekeeping
  • Car hire
  • Bar
  • Hiking
  • Physical distancing in dining areas
  • WiFi
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Invoice provided
  • Airport shuttle
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • Airport shuttle (additional charge)
  • Guests have the option to reuse towels
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Massage
  • Guests can opt-out of daily cleaning service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Non-smoking rooms
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Garden
  • Heating
  • 24-hour security
  • Ski school
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Ski storage
  • 24-hour front desk
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • Ski pass vendor
  • At least 80% of food is sourced from your region
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Ski equipment hire on site
  • Shuttle service (additional charge)
  • Fire extinguishers
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • First aid kit available
  • Lift
  • Sauna
  • Staff follow all safety protocols as directed by local authorities
  • Hammam
  • Non-smoking throughout
  • CCTV outside property
  • Restaurant
  • All windows are double-glazed
  • At least 80% of lighting uses energy-efficient LED bulbs
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Green spaces such as gardens/rooftop gardens on the property

Address

Pamporovo Resort

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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