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Information about Spa Hotel Dvoretsa Hotel

Spa Hotel Dvoretsa is an imposing 5-storey building in the centre of Velingrad, Bulgaria’s premier spa town. Free WiFi and free parking are provided. The hotel’s spa centre, which offers an exceptional and unique treatment programme by highly qualified therapists and medical specialists, is unique in Bulgaria. Spa Hotel Dvoretsa offers elegant and comfortable rooms. Each room features a TV with satellite channels, a minibar and an en-suite bathroom with free toiletries, a shower and a hairdryer. There are 10 rooms for disabled guests. The hotel features a restaurant with summer garden, the Vienna coffee shop and a lobby bar. An outdoor pool, open for guests all year round is available. A kids seasonal pool, kids open corner and inside kids corner with animation are also offered. Located in one of the city’s most beautiful parks, the hotel offers wonderful views of the surrounding mountains. The unique combination of a mild climate, healing mineral waters and a beautiful natural landscape makes Velingrad a popular tourist destination for recreation, treatment and relaxation. Kleptuza, the only karstic spring on the Balkan Peninsula, is 3 km away.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. For reservations with check in date between 6th - 23rd December 2021 (Sunday - Thursday) the guests will receive one free meal (dinner).

Services of Spa Hotel Dvoretsa Hotel

  • Luggage storage
  • Shuttle service (additional charge)
  • Smoke alarms
  • Face masks for guests available
  • Packed lunches
  • Outdoor pool (all year)
  • Physical distancing rules followed
  • Valet parking
  • Breakfast takeaway containers
  • Non-smoking throughout
  • Guest accommodation sealed after cleaning
  • Shared lounge/TV area
  • Fax/photocopying
  • Lift
  • Food can be delivered to guest accommodation
  • Free parking
  • Parking on site
  • Business centre
  • Guest accommodation is disinfected between stays
  • Heating
  • Air conditioning
  • Laundry
  • Indoor pool (all year)
  • Dry cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Safety deposit box
  • Tennis court
  • Fire extinguishers
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Airport shuttle
  • Delivered food is securely covered
  • Entertainment staff
  • Internet services
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Designated smoking area
  • Swimming Pool
  • Special diet menus (on request)
  • Fishing
  • Non-smoking rooms
  • CCTV in common areas
  • CCTV outside property
  • Fitness centre
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Barber/beauty shop
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Airport shuttle (additional charge)
  • Physical distancing in dining areas
  • Heated pool
  • Tour desk
  • Sauna
  • 24-hour front desk
  • Garden
  • Bar
  • Cashless payment available
  • Water slide
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hiking
  • Express check-in/check-out
  • 24-hour security
  • Ironing service
  • Indoor play area
  • Family rooms
  • Horse riding
  • Daily housekeeping
  • Free WiFi
  • Live music/performance
  • Hot tub/Jacuzzi
  • Pool/beach towels
  • Restaurant
  • WiFi
  • Hot spring bath
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Room service
  • Kids' club
  • Babysitting/child services
  • Shallow end
  • Massage
  • Indoor pool
  • Outdoor pool
  • Private parking
  • Kids' outdoor play equipment
  • First aid kit available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Children's playground
  • Spa and wellness centre
  • Chapel/shrine
  • Themed dinner nights
  • Facilities for disabled guests

Address

8 Tosho Staikov Str.

Customers rating

87
2567 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Family Hotel
  • Luxury Hotel

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88
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Velingrad’s Spa Hotel Rich has an outdoor swimming pool with a children’s area. An indoor pool and hot tub are also available. A hairdresser, bar, gift shop, and a spa centre with a sauna and sun beds are also on site. WiFi and parking are available free of charge. All units are spacious, have air conditioning, luxurious furnishings, a private bathroom and flat-screen cable TV. Some have a seating area and a spa bath. Several have a balcony. Spa Hotel Rich’s Tavern Omar serves traditional Bulgarian cuisine. Entertainment programs are held at the weekend and barbecue facilities are available in the garden. A newly opened piano bar with live music and fusion restaurant are also at guests' disposal. The garden also features a children’s playground with slides and a climbing frame. A children’s playroom is also available and animators are provided daily from 10:00 to 00:00. The hotel’s premises, including the pools and the SPA area are filled with mineral water. Deckchairs and hammocks line the outdoor pool, and tables and chairs are available. There is also a terrace, offering two baths with different mineral water and one bath with sea salt water. Free of charge fitness area with a protein bar is offered. Massages are available on site at a surcharge. The free services included in the room rate are breakfast, using the indoors and outdoors swimming pools, using the indoors and outdoors children playgrounds, using the sauna park including: fume bath, emotional shower, hot beds, relax zone. Velingrad town centre is just a 10-minute walk away. Several mineralized swimming pools and spa baths can be visited there. The local train and bus station are 1 km away and horse riding facilities can be visited 4 km away. Lepenitza Cave is a 20-minute drive away and the Starina Ski Slope can be reached by car in 30 minutes. Airport transfers can be arranged upon request. Private parking is available on site free of charge.

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Ul.Yundola 200
18.2 Miles from the centre

Near Velingrad Museum of History

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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