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Information about Primoretz Grand Hotel & SPA Hotel

Near Burgas Beach

With a stay at Primoretz Grand Hotel & SPA in Burgas (Burgas Center), you'll be a 2-minute walk from Burgas Beach and 5 minutes by foot from Alexandrovska Street. This 4.5-star hotel is 0.3 mi (0.5 km) from Casino Cultural Centre and 0.4 mi (0.6 km) from Burgas Bridge.Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Burgas? This hotel has facilities measuring 3766 square feet (350 square meters), including conference space. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 87 air-conditioned rooms featuring minibars. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless Internet access is available. Bathrooms have separate bathtubs and showers and hair dryers.Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.The following facilities or services will be unavailable from May 26 2020 to September 10 2020 (dates subject to change):

  • Spa

Services of Primoretz Grand Hotel & SPA Hotel

  • Temporary art galleries
  • Board games/puzzles
  • Breakfast in the room
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Live music/performance
  • Contactless check-in/check-out
  • Fire extinguishers
  • Meeting/banquet facilities
  • Tennis court
  • Special diet menus (on request)
  • Parking
  • Indoor pool (all year)
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Hammam
  • Restaurant
  • Sauna
  • Designated smoking area
  • Cycling
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Themed dinner nights
  • Books, DVDs, music for children
  • Guest accommodation sealed after cleaning
  • Windsurfing
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Express check-in/check-out
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Fitness centre
  • Safety deposit box
  • Indoor pool
  • Bar
  • Lockers
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Aerobics
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Nightclub/DJ
  • Hot tub/jacuzzi
  • Children television networks
  • ATM/cash machine on site
  • Physical distancing in dining areas
  • Shops (on site)
  • Face masks for guests available
  • Solarium
  • Non-smoking throughout
  • Outdoor pool (seasonal)
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Luggage storage
  • Room service
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Private beach area
  • Business centre
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • CCTV outside property
  • Hiking
  • Valet parking

Address

2 Al Batenberg

Customers rating

91
1176 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Wellness Hotel
  • City Hotel
  • Beach Hotel

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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