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Information about Kempinski Hotel Grand Arena Bansko Hotel

Near Bansko Ski Resort

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 3 indoor and 2 outdoor swimming pools. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).With a stay at Kempinski Hotel Grand Arena in Bansko, you'll be in a national park and 3 minutes by foot from Bansko Ski Resort. This 5-star hotel is 5.7 mi (9.1 km) from Dobrinishte Ski Resort.The following facilities or services will be unavailable from December 3 2020 to January 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Children's club
  • Fitness facilities
  • Supervised childcare
The property is closed between April 4 and May 20.Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has facilities measuring 2691 square feet (250 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Enjoy international cuisine at Gallery Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. When you are in need of a refreshing drink, visit the bar/lounge or one of 2 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is included.

Services of Kempinski Hotel Grand Arena Bansko Hotel

  • Dry cleaning/laundry service
  • Number of bars/lounges - 2
  • Social distancing measures are in place
  • Spa treatment room(s)
  • Wedding services
  • Children's pool
  • Babysitting or childcare (surcharge)
  • 24-hour fitness facilities
  • Snack bar/deli
  • Luggage storage
  • Terrace
  • Wheelchair-accessible registration desk
  • Tours/ticket assistance
  • Conference space size (meters) - 250
  • Wheelchair accessible parking
  • Electrostatic spray is used for disinfection
  • Safe-deposit box at front desk
  • Roll-in shower
  • Garden
  • Free WiFi
  • Accessible bathroom
  • Hair salon
  • Banquet hall
  • Turkish bath/Hammam
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Valet parking (surcharge)
  • Business center
  • Individually-wrapped food options are available through room service
  • Library
  • Number of meeting rooms - 4
  • Maximum number of pets per room 1
  • Pet maximum weight in lb is 22
  • Supervised childcare/activities (free)
  • Steam room
  • Conference space size (feet) - 2691
  • Area shuttle (surcharge)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shopping on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Coffee/tea in common areas
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Laundry facilities
  • Number of indoor pools - 3
  • Number of restaurants - 3
  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Outdoor seasonal pool
  • Fireplace in lobby
  • Masks are available to guests
  • Ski-in/ski-out access
  • Television in common areas
  • Barbecue grill(s)
  • Free breakfast
  • Individually-wrapped food options are available
  • Outdoor tennis court
  • Children's club (free)
  • Multilingual staff
  • Smoke-free property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Elevator
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Wheelchair accessible (may have limitations)
  • 24-hour front desk
  • Sauna
  • Number of poolside bars - 2
  • gap period enforced between guest stays 24 hours
  • Cashless transactions are available
  • Conference space
  • Pets allowed
  • Airport transportation (surcharge)
  • Pet maximum weight in kg is 10
  • Number of outdoor pools - 2
  • In-room accessibility
  • Number of coffee shops/cafes - 2
  • Food service has been amended for enhanced safety
  • Self parking (surcharge)
  • Tennis on site
  • Masks are compulsory at the property
  • Free newspapers in lobby
  • Bar/lounge
  • Temperature checks are available to guests
  • Shield between guests and staff in main contact areas
  • Porter/bellhop
  • Ski storage
  • Property confirms they are implementing guest safety measures
  • ATM/banking
  • Concierge services
  • Full-service spa
  • Gift shops or newsstand

Address

Pirin Str. 96, 2770 кв. Грамадето, Bansko, Bulgaria

Customers rating

94
1975 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Family Hotel
  • Luxury Hotel
  • Winter Sports Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
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