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Information about Kempinski Hotel Grand Arena Bansko Hotel

Near Bansko Ski Resort

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).Located in Bansko, Kempinski Hotel Grand Arena is in a national park, within a 15-minute drive of Bansko Ski Resort and Dobrinishte Ski Resort.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has facilities measuring 2691 square feet (250 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.Enjoy international cuisine at Gallery Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is included.

Services of Kempinski Hotel Grand Arena Bansko Hotel

  • Temperature checks are available to guests
  • Conference space
  • Wheelchair accessible parking
  • Library
  • Television in common areas
  • Children's club (free)
  • Terrace
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Shopping on site
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Free WiFi
  • Wheelchair-accessible concierge desk
  • Staff temperature checks are conducted regularly
  • Area shuttle (surcharge)
  • 24-hour front desk
  • Sauna
  • Smoke-free property
  • Individually-wrapped food options are available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Free breakfast
  • Free newspapers in lobby
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible meeting spaces/business center
  • Fitness facilities
  • Tennis on site
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Stair-free path to entrance
  • Service animals are exempt from fees/restrictions
  • Lifeguard on site
  • Spa services on site
  • Children's pool
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Laundry facilities
  • Concierge services
  • Wheelchair-accessible pool
  • Snack bar/deli
  • Outdoor seasonal pool
  • Elevator
  • Fireplace in lobby
  • Ski-in/ski-out access
  • Hair salon
  • Wheelchair-accessible spa
  • Coffee/tea in common areas
  • Supervised childcare/activities (free)
  • Porter/bellhop
  • Food service has been amended for enhanced safety
  • Steam room
  • Shield between guests and staff in main contact areas
  • ATM/banking
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • Property confirms they are implementing enhanced cleaning measures
  • 24-hour fitness facilities
  • Wheelchair-accessible public washroom
  • Babysitting or childcare (surcharge)
  • Wheelchair-accessible lounge
  • Pets allowed
  • Multilingual staff
  • Spa treatment room(s)
  • Individually-wrapped food options are available through room service
  • Business center
  • Wheelchair-accessible van parking
  • Roll-in shower
  • Full-service spa
  • Food and water bowls
  • Safe-deposit box at front desk
  • Gap period enforced between guest stays - 24 hours
  • Conference space size (feet) - 2691
  • Number of poolside bars - 1
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 2
  • Valet parking (surcharge)
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Ski storage
  • Number of outdoor pools - 1
  • Number of meeting rooms - 4
  • Maximum number of pets per room 1
  • Outdoor tennis courts - 1
  • Gift shops or newsstand
  • Barbecue grill(s)
  • Mountain biking nearby
  • Wheelchair accessible path of travel
  • Number of restaurants - 1
  • Designer stores on site
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Airport transportation (surcharge)
  • Banquet hall
  • Number of indoor pools - 1
  • Wedding services
  • Protective clothing is available to guests
  • Electrostatic spray is used for disinfection
  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Conference space size (meters) - 250
  • In-room accessibility
  • Cashless transactions are available
  • Pet maximum weight in kg is 10
  • Pet maximum weight in lb is 22
  • Property confirms they are implementing guest safety measures
  • Masks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Garden
  • Social distancing measures are in place
  • Well-lit path to entrance
  • Bicycle rentals on site

Address

Pirin Str. 96, 2770 кв. Грамадето, Bansko, Bulgaria

Customers rating

96
1777 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Family Hotel
  • Luxury Hotel
  • Winter Sports Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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