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Information about Kempinski Hotel Grand Arena Hotel

Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.With a stay at Kempinski Hotel Grand Arena in Bansko, you'll be in a national park and 3 minutes by foot from Bansko Ski Resort. This 5-star hotel is 6.9 mi (11.2 km) from Dobrinishte Ski Resort.Enjoy international cuisine at Gallery Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. When you are in need of a refreshing drink, visit the bar/lounge or one of 2 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is included.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has facilities measuring 2691 square feet (250 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 3 indoor and 2 outdoor swimming pools. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Services of Kempinski Hotel Grand Arena Hotel

  • Dry cleaning/laundry service
  • Number of bars/lounges - 2
  • Only service animals are allowed
  • Spa treatment room(s)
  • Wedding services
  • Children's pool
  • Babysitting or childcare (surcharge)
  • 24-hour fitness facilities
  • Luggage storage
  • Terrace
  • Wheelchair-accessible registration desk
  • Tours/ticket assistance
  • Conference space size (meters) - 250
  • Safe-deposit box at front desk
  • Roll-in shower
  • Garden
  • Free WiFi
  • Accessible bathroom
  • Hair salon
  • Number of buildings/towers - 5
  • Banquet hall
  • Turkish bath/Hammam
  • Valet parking (surcharge)
  • Business center
  • Library
  • Number of floors - 5
  • Number of meeting rooms - 4
  • Maximum number of pets per room 1
  • Pet maximum weight in lb is 22
  • Supervised childcare/activities (free)
  • Steam room
  • Conference space size (feet) - 2691
  • Area shuttle (surcharge)
  • Shopping on site
  • Total number of rooms - 123
  • Coffee/tea in common areas
  • Laundry facilities
  • Number of indoor pools - 3
  • Number of restaurants - 3
  • Outdoor seasonal pool
  • Fireplace in lobby
  • Ski-in/ski-out access
  • Television in common areas
  • Barbecue grill(s)
  • Free breakfast
  • Outdoor tennis court
  • Children's club (free)
  • Multilingual staff
  • Smoke-free property
  • Elevator
  • Service animals are exempt from fees/restrictions
  • Wheelchair accessible (may have limitations)
  • 24-hour front desk
  • Sauna
  • Number of poolside bars - 2
  • Conference space
  • Pets allowed
  • Airport transportation (surcharge)
  • Pet maximum weight in kg is 10
  • Number of outdoor pools - 2
  • In-room accessibility
  • Number of coffee shops/cafes - 2
  • Self parking (surcharge)
  • Tennis on site
  • Free newspapers in lobby
  • Bar/lounge
  • Year Built - 2005
  • Porter/bellhop
  • Ski storage
  • ATM/banking
  • Concierge services
  • Full-service spa
  • Gift shops or newsstand

Address

Pirin Street 96

Customers rating

94
2164 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Winter Sports Hotel
  • Luxury Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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