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Information about Gardenia Hotel

This hotel is located in the heart of one of the most contemporary ski-resorts in Eastern Europe, Bansko, in a valley among the Pirin, Rila and Rodopi mountains. Guests can enjoy the bars, pubs and discos just 5 minutes from the hotel. The ski slopes are 15 minutes away and there is a bus that travels from the hotel to the first station of the cabin ski lift every 30 minutes. The hotel, newly opened in 2006, has a total of 89 rooms (79 doubles, 4 singles, 5 luxury rooms and one 100 m² presidential suite) and is a luxurious complex. Some of the best Russian and Bulgarian experts in the field have worked on its project and design. The magnificent combination of stone, wood and copper create a feeling of warmth and comfort. Everything in the hotel aims at creating comfort for the guests. The hotel is air-conditioned and offers a lobby with a 24-hour reception desk, a hotel safe, currency exchange facilities, lift access, a café, a lobby bar, a tavern and an Italian restaurant with a summer garden, a conference hall, wireless Internet access, room and laundry services, a ski cloakroom and a car park. All rooms are en suite and equipped with a hairdryer, a direct dial telephone, a satellite TV, Internet access, a minibar, an iron and ironing board, a room safe and a balcony and terrace. Individually regulated air conditioning and heating units are fitted in each room.

Services of Gardenia Hotel

  • Table tennis
  • Daily housekeeping
  • Lockers
  • Solarium
  • Non-smoking rooms
  • Fire extinguishers
  • Meeting/banquet facilities
  • Room service
  • Special diet menus (on request)
  • Restaurant
  • Massage
  • Thermometers for guests provided by property
  • Indoor pool
  • Shallow end
  • Concierge service
  • Heated pool
  • Packed lunches
  • Indoor play area
  • Express check-in/check-out
  • 24-hour front desk
  • Smoke alarms
  • Ski storage
  • Luggage storage
  • Invoice provided
  • Bar
  • Kids' club
  • Business centre
  • Parking
  • Private check-in/check-out
  • Horse riding
  • Indoor pool (all year)
  • Airport shuttle
  • BBQ facilities
  • Guest accommodation is disinfected between stays
  • Family rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Ski school
  • Ironing service
  • Pool/beach towels
  • Terrace
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Internet services
  • Fitness centre
  • Air conditioning
  • Swimming Pool
  • Soundproof rooms
  • Staff follow all safety protocols as directed by local authorities
  • Lift
  • WiFi available in all areas
  • First aid kit available
  • Airport shuttle (additional charge)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Board games/puzzles
  • WiFi
  • Pets allowed
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Spa and wellness centre
  • Physical distancing in dining areas
  • Cycling
  • Access to health care professionals
  • Skiing
  • CCTV in common areas
  • Hot tub/Jacuzzi
  • Free WiFi
  • Kid-friendly buffet
  • Cashless payment available
  • Sauna
  • Garden
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hiking
  • 24-hour security
  • Games room
  • Designated smoking area
  • Heating
  • Fax/photocopying
  • Parking on site
  • Non-smoking throughout
  • Contactless check-in/check-out
  • Laundry
  • Safety deposit box
  • Ski equipment hire on site

Address

72 Tsar Simeon Str.

Customers rating

86
249 reviews by TrustYou

Hotel badges

  • Wellness Hotel

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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