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Information about Family Hotel Santo Bansko Hotel

Hotel Santo Bansko enjoys an excellent position only 300 metres from the ski lift, nearby Pirin shopping street, and 5 minutes from the centre of Bansko with various shops and restaurants. It provides spacious and comfortably equipped accommodation with traditional wooden furniture, free wireless internet access and satellite TV. The rooms boast beautiful views over Bansko and the Pirin, Rila and Rhodope Mountains. The restaurant server traditional local cuisine as well as international cuisine. The homemade buffet breakfast at the Santo includes a wide selection of hot and cold dishes. Shuttles to Sofia Airport, Plovdiv Airport and Thessaloniki Airport are provided on request and at an additional fee.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Services of Family Hotel Santo Bansko Hotel

  • Private parking
  • Garden
  • Children's playground
  • Contactless check-in/check-out
  • Heating
  • Ski school
  • Massage
  • Ski equipment hire (on site)
  • Golf course (within 3 km)
  • Airport shuttle (additional charge)
  • Ski storage
  • WiFi available in all areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Babysitting/child services
  • Room service
  • Hiking
  • Fax/photocopying
  • Free parking
  • Guest accommodation is disinfected between stays
  • Car hire
  • Horse riding
  • Parking
  • Free WiFi
  • Bicycle rental (additional charge)
  • Packed lunches
  • Breakfast in the room
  • Internet services
  • BBQ facilities
  • Airport shuttle
  • Ski-to-door access
  • Tour desk
  • Bridal suite
  • Family rooms
  • Terrace
  • Non-smoking rooms
  • Skiing
  • Access to health care professionals
  • On-site parking
  • WiFi
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hand sanitizer in guest accommodation and key areas
  • Restaurant
  • Fishing
  • Staff follow all safety protocols as directed by local authorities
  • 24-hour front desk
  • Luggage storage
  • Canoeing
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Shuttle service (additional charge)

Address

6 St.Ivan Rilski Str

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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