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Information about Grand City Hotel

Near The Mall

You can enjoy a meal at GK serving the guests of Grand City Hotel, or stop in at the grocery/convenience store. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.Make use of convenient amenities such as complimentary wireless Internet access, shopping on site, and tour/ticket assistance.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 78 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.With a stay at Grand City Hotel in Bandar Seri Begawan, you'll be within a 15-minute drive of Jerudong Park and The Mall. This hotel is 2.8 mi (4.5 km) from Jame'Asr Hassanil Bolkiah Mosque and 3.3 mi (5.2 km) from Taman Jubli Perak Sultan Haji Hassanal Bolkiah.

Services of Grand City Hotel

  • Dry cleaning/laundry service
  • Social distancing measures are in place
  • Property is cleaned with disinfectant
  • Masks are available to guests
  • Free airport transportation
  • Restaurant
  • Luggage storage
  • Individually-wrapped food options are available
  • Essential Workers Only - NO
  • Tours/ticket assistance
  • Smoke-free property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Safe-deposit box at front desk
  • Elevator
  • Staff temperature checks are conducted regularly
  • Wheelchair accessible (may have limitations)
  • Pets not allowed
  • 24-hour front desk
  • Free WiFi
  • Individually-wrapped food options are available for dinner
  • Cashless transactions are available
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Breakfast available (surcharge)
  • Individually-wrapped food options are available for lunch
  • Service animals not allowed
  • Food service has been amended for enhanced safety
  • Individually-wrapped food options are available through room service
  • Free newspapers in lobby
  • No cribs (infant beds) available
  • Individually-wrapped food options are available for breakfast
  • Temperature checks are available to guests
  • Shopping on site
  • Shield between guests and staff in main contact areas
  • Free self parking
  • Staff wears personal protective equipment
  • Property confirms they are implementing guest safety measures
  • ATM/banking
  • Laundry facilities
  • Contactless food service / room service is available
  • Grocery/convenience store

Address

Unit 1-12 Block G, Lot 25115, Jalan Batu Bersurat

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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