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Information about Balcony Hostel Hotel

Balcony Hostel is located in Sao Paulo, 50 metres from Luz Subway Station. Guests can enjoy the on-site bar. Certain units feature views of the garden or city. Balcony Hostel features free WiFi throughout the property. There is a shared kitchen at the property. Pinacoteca is 300 metres from Balcony Hostel, while Rua Vinte e Cinco de Marco is 900 metres away. The nearest airport is Congonhas Airport, 10 km from the property.

Please inform Balcony Hostel Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Balcony Hostel Hotel

  • Process in place to check health of guests
  • WiFi
  • Thermometers for guests provided by property
  • Access to health care professionals
  • Lockers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Mobile app for room service
  • Fire extinguishers
  • Physical distancing in dining areas
  • Adult only
  • 24-hour security
  • Air conditioning
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Designated smoking area
  • Room service
  • Delivered food is securely covered
  • Shared kitchen
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Rua General Couto de Magalhães 470

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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